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DTSTART;TZID=America/Chicago:20260429T103000
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SUMMARY:2026 Cohort: Intro to OmniChannel\, with Pat Petersen
DESCRIPTION:Introduction to OmniChannel \nwith Pat Petersen from RSM LLP \nIn this session\, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center Module allowing multiple channels of communication in a single environment. The purpose of this session is to demonstrate what Microsoft is working to accomplish with this new experience by curating a Model-Driven App specifically to accomplish a customer service experience with multiple channels of communication. \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-omnichannel/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
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DTSTART;TZID=America/Chicago:20260430T100000
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SUMMARY:Group 3: Canvas App Capstone Project Presentation
DESCRIPTION:CE / Power Platform Project Presentations \nAll students will present their projects for feedback from Industry Professionals. \nPanel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
URL:https://techfluentacademy.org/event/2026-cohort-ce-power-platform-project-presentations-2/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
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