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X-WR-CALDESC:Events for TechFluent Academy
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DTSTART;TZID=America/Chicago:20260501T133000
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UID:6562-1777642200-1777644900@techfluentacademy.org
SUMMARY:Group 4: Automation Capstone Project Presentation
DESCRIPTION:CE / Power Platform Project Presentations \nAll students will present their projects for feedback from Industry Professionals. \nPanel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
URL:https://techfluentacademy.org/event/2026-cohort-ce-power-platform-project-presentations-3/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260513T100000
DTEND;TZID=America/Chicago:20260513T111500
DTSTAMP:20260501T011457
CREATED:20260420T190223Z
LAST-MODIFIED:20260420T190223Z
UID:7140-1778666400-1778670900@techfluentacademy.org
SUMMARY:Group 1: Sales App Capstone Presentation
DESCRIPTION:
URL:https://techfluentacademy.org/event/group-1-sales-app-capstone-presentation/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260515T110000
DTEND;TZID=America/Chicago:20260515T121500
DTSTAMP:20260501T011457
CREATED:20260420T190128Z
LAST-MODIFIED:20260420T190246Z
UID:7138-1778842800-1778847300@techfluentacademy.org
SUMMARY:Group 2: Field Service Capstone Presentation
DESCRIPTION:
URL:https://techfluentacademy.org/event/group-2-field-service-capstone-presentation/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260520T090000
DTEND;TZID=America/Chicago:20260520T130000
DTSTAMP:20260501T011457
CREATED:20260422T145137Z
LAST-MODIFIED:20260422T145237Z
UID:7159-1779267600-1779282000@techfluentacademy.org
SUMMARY:Sales\, Service\, and Marketing Copilot Workshop with Mary Myers
DESCRIPTION:Sales\, Marketing and Customer Service Co-Pilot \nwith Mary Myers \nChief Maximizer at WorldMax \nThis hands-on course equips professionals with the skills to harness Microsoft Copilot across sales\, marketing\, and customer service functions. Participants will learn how to streamline workflows\, personalize customer engagement\, and drive data-informed decisions using AI-powered tools embedded in Dynamics 365. \nThrough real-world scenarios and guided practice\, learners will explore how Copilot enhances productivity—from drafting compelling marketing content and analyzing campaign performance to generating sales insights and resolving customer inquiries with speed and precision. \nBy the end of the course\, participants will be able to: \n\nAutomate routine tasks and communications across CRM and marketing platforms\nUse Copilot to extract actionable insights from customer data and sales pipelines\nGenerate persuasive content for campaigns\, proposals\, and customer outreach\nImprove customer service responsiveness and personalization using AI assistance\nIntegrate Copilot into daily workflows for consistent\, scalable impact
URL:https://techfluentacademy.org/event/sales-service-and-marketing-copilot-workshop-with-mary-myers/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260708T090000
DTEND;TZID=America/Chicago:20260708T160000
DTSTAMP:20260501T011457
CREATED:20251030T153735Z
LAST-MODIFIED:20251223T185420Z
UID:6616-1783501200-1783526400@techfluentacademy.org
SUMMARY:2026 Cohort: Self-Study - D365CE Item by Item Training - Customer Service App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Customer Service App \nPerfect for those new to customer support systems\, the Customer Service curriculum introduces learners to the basics of managing customer issues with Dynamics 365. With 45 micro-courses tailored to beginners\, it builds core skills needed to navigate service workflows\, resolve cases\, and support customers effectively. \n\nLearn the structure and purpose of customer service cases\nUnderstand how to search and use a knowledge base to resolve issues\nGet introduced to Service Level Agreements (SLAs) and how they work\nExplore tools for tracking customer communications and case progress\nGain visibility into how agents and teams collaborate within the system\n\nBy the end of this curriculum\, first-time users will feel confident using D365 to handle and track customer service interactions.
URL:https://techfluentacademy.org/event/2026-cohort-self-study-d365ce-item-by-item-training-customer-service-app/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260710T090000
DTEND;TZID=America/Chicago:20260710T160000
DTSTAMP:20260501T011457
CREATED:20251030T154259Z
LAST-MODIFIED:20251223T185443Z
UID:6620-1783674000-1783699200@techfluentacademy.org
SUMMARY:2026 Cohort: Self-Study - D365CE Item by Item Training - Field Service App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Field Service App \nThe Field Service curriculum is built for individuals with no prior experience in Dynamics 365 or field operations systems. It walks learners through the foundational concepts of delivering service in the field\, managing technicians\, and using technology to improve efficiency. \n\nUnderstand what work orders are and how they’re created and completed\nLearn how dispatchers assign tasks and optimize technician schedules\nGet introduced to managing service parts\, assets\, and customer equipment\nExplore how service agreements are created and used for recurring work\nBecome familiar with mobile tools used by field staff on the go\n\nThis set of 56 beginner-level micro-courses ensures learners are well-prepared to support and deliver field service using Dynamics 365.
URL:https://techfluentacademy.org/event/2026-cohort-self-study-d365ce-item-by-item-training-field-service-app/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
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