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DTSTART;TZID=America/Chicago:20260319T090000
DTEND;TZID=America/Chicago:20260319T160000
DTSTAMP:20260501T033038
CREATED:20251027T173158Z
LAST-MODIFIED:20260209T211848Z
UID:6530-1773910800-1773936000@techfluentacademy.org
SUMMARY:2026 Cohort: Power Automate\, with Mary Myers and Barb Borrowman - Day 2
DESCRIPTION:Power Automate  \nwith Mary Myers and Barb Borrowman  \nMary is a Microsoft MVP\, Power Platform Expert\, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement. \n 
URL:https://techfluentacademy.org/event/2026-cohort-power-automate-day-2/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260318T090000
DTEND;TZID=America/Chicago:20260318T160000
DTSTAMP:20260501T033038
CREATED:20251027T173054Z
LAST-MODIFIED:20260209T211704Z
UID:6529-1773824400-1773849600@techfluentacademy.org
SUMMARY:2026 Cohort: Power Automate\, with Mary Myers and Barb Borrowman - Day 1
DESCRIPTION:Power Automate  \nwith Mary Myers and Barb Borrowman  \nMary is a Microsoft MVP\, Power Platform Expert\, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement.
URL:https://techfluentacademy.org/event/2026-cohort-power-automate-day-1/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260316T090000
DTEND;TZID=America/Chicago:20260316T160000
DTSTAMP:20260501T033038
CREATED:20251027T172833Z
LAST-MODIFIED:20260206T164240Z
UID:6527-1773651600-1773676800@techfluentacademy.org
SUMMARY:2026 Cohort: Power Pages\, with Tad Thompson
DESCRIPTION:Power Pages \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn to build the Microsoft equivalent of a web-based Portal / website using the Power Pages technology. Upon completion of this course you will understand where Power Pages sits within the Power Platform. You will be able to create and customize Power Pages web pages. You will be able to customize the styling to align with an organization’s brand. You will be able to add Dataverse components to a Power Pages website and enforce security. And you will be able to create and deploy a Power Pages website successfully. \nThis course was developed by William McLendon\, MVP at RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-power-pages/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260312T090000
DTEND;TZID=America/Chicago:20260312T160000
DTSTAMP:20260501T033038
CREATED:20251027T172713Z
LAST-MODIFIED:20251223T182924Z
UID:6524-1773306000-1773331200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Power Apps\, with Vikas Jha - Day 2
DESCRIPTION:Introduction to Power Apps \nWith Vikas Jha  \nPower Platform Functional Consultant at Capgemini (2-Day Session) \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-power-apps-day-2/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260311T090000
DTEND;TZID=America/Chicago:20260311T160000
DTSTAMP:20260501T033038
CREATED:20251027T172606Z
LAST-MODIFIED:20251223T182846Z
UID:6522-1773219600-1773244800@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Power Apps\, with Vikas Jha - Day 1
DESCRIPTION:Introduction to Power Apps \nwith Vikas Jha  \nPowerPlatform Functional Consultant at Capgemini (2-Day Session) \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-power-apps-day-1/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260306T090000
DTEND;TZID=America/Chicago:20260306T160000
DTSTAMP:20260501T033038
CREATED:20251212T211857Z
LAST-MODIFIED:20260205T200728Z
UID:6804-1772787600-1772812800@techfluentacademy.org
SUMMARY:2026 Cohort: Business Rules\, BPFs\, Workflows\, Dataverse Low Code Plugins\, with Tad Thompson
DESCRIPTION:  \n \nBusiness Rules\, BPFs\, Workflows\, Dataverse Low Code Plugins \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn what differentiates the Microsoft Business Applications from code-based solutions – the use of Business Rules\, Business Process Flows\, Workflows and Dataverse Low Code Plugins. When the course is complete\, you will be able to define and develop a solution with business rules\, business process flows\, workflows and low code plugins. You will be able to identify common situations when you should use these non-code based solutions without the help of a developer guiding you. \nThis course was developed by Evan Haws of Avanade and was enhanced by Nia Murphy of Globus.
URL:https://techfluentacademy.org/event/2026-cohort-business-rules-bpfs-workflows-dataverse-low-code-plugins/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260304T090000
DTEND;TZID=America/Chicago:20260304T160000
DTSTAMP:20260501T033038
CREATED:20251027T164206Z
LAST-MODIFIED:20251223T182724Z
UID:6515-1772614800-1772640000@techfluentacademy.org
SUMMARY:2026 Cohort: Model-Driven Apps\, with Pratima Surapaneni
DESCRIPTION:Model-Driven Apps \nwith Pratima Surapaneni  \nPower Platform Architect at Capgemini. \nIn this session\, you will learn why and when to leverage Model-Driven Apps with your D365CE System. We will discuss the Pros and Cons of Model-Driven Apps\, the Licensing impact on your Platform and the various Use Cases in which they are appropriate. You will learn the Components and Features available for configuration within the Model-Driven App and all basic and intermediate customization capabilities. Finally\, through a Hands-on Lab\, you will Build a Model-Driven App yourself. \nThis course was designed by Jesse Bucholz of Stoneridge Software and enhanced with current features by Shane Bradley of RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-model-driven-apps/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260302T090000
DTEND;TZID=America/Chicago:20260302T160000
DTSTAMP:20260501T033038
CREATED:20251027T163444Z
LAST-MODIFIED:20260205T183428Z
UID:6513-1772442000-1772467200@techfluentacademy.org
SUMMARY:2026 Cohort: Configuration in D365CE with Matt Williams
DESCRIPTION:Configuration in D365CE \nwith Matt Williams \nPower Platform Functional Developer & Cloud Applications Consultant at Beringer Technology Group \nIn this session\, you will learn how to perform basic configurations in D365CE. This includes understanding the types of Columns\, Forms and Views available to use and how they change the user experience. During Lab Time\, you will practice creating Forms\, Views and Columns in your practice environment. When you complete this course\, you will understand and have experience in basic D365CE Configuration. \nThis course was originally designed by Matt Whitby of Stoneridge Software and has been enhanced by Andrea Lange of RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-configuration-in-d365ce/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260227T090000
DTEND;TZID=America/Chicago:20260227T120000
DTSTAMP:20260501T033038
CREATED:20251027T162817Z
LAST-MODIFIED:20251223T182541Z
UID:6511-1772182800-1772193600@techfluentacademy.org
SUMMARY:2026 Cohort: Solutions & Solution Management\, with Alex Foncannon
DESCRIPTION:Solutions & Solution Management \nwith Alex Foncannon  \nSupervisor at RSM US. \nIn this session\, we will introduce the concept of Solution Management as it applies within the Microsoft Ecosystem. At the completion of this course\, you will understand the difference between unmanaged and managed solutions and when and why to use each type. We will discuss solution objects and components and practice the creation\, modification\, import and export. And\, we will discuss the concepts around Application Lifecycle Management – what it is and how Solutions fit into ALM as a Best Practice. Reference Materials are provided. \nThis course was designed by Heidi Neuhauser of Reenhanced and has been enhanced by Andrea Lange of RSM.
URL:https://techfluentacademy.org/event/2026-cohort-solutions-solution-management/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260225T090000
DTEND;TZID=America/Chicago:20260225T160000
DTSTAMP:20260501T033038
CREATED:20251027T162553Z
LAST-MODIFIED:20260129T152327Z
UID:6509-1772010000-1772035200@techfluentacademy.org
SUMMARY:2026 Cohort: Data Management with Tad Thompson
DESCRIPTION:  \n \nData Management \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn the key concepts and principles of data management within D365CE and the Power Platform. You will learn to import and export data within D365CE and the Power Platform (the Dataverse). You will learn to the configure Duplicate Detection and how that impacts the maintenance of data quality. You will learn to setup and review Auditing. Finally\, the Instructor will provide key resources that will be invaluable for your career. \nThis course was developed by Tad Thompson\, Cloud Solution Architect at Microsoft.
URL:https://techfluentacademy.org/event/2026-cohort-data-management/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260223T090000
DTEND;TZID=America/Chicago:20260223T160000
DTSTAMP:20260501T033038
CREATED:20251027T161709Z
LAST-MODIFIED:20251223T182441Z
UID:6507-1771837200-1771862400@techfluentacademy.org
SUMMARY:2026 Cohort: Introduction to Dataverse Security\, with Alex Foncannon
DESCRIPTION:Introduction to Dataverse Security \nwith Alex Foncannon  \nSupervisor at RSM US. \nThis course provides a comprehensive overview of security architecture and best practices within Microsoft Dataverse\, the data backbone of the Power Platform. Designed for administrators\, solution architects\, and power users\, the course explores how to implement robust security models that protect sensitive business data while enabling scalable collaboration. \nParticipants will gain hands-on experience configuring role-based security\, field-level access\, and hierarchical permissions. The course also covers integration with Microsoft Entra ID (formerly Azure AD)\, auditing\, and compliance features to ensure governance across environments. \nBy the end of the course\, learners will be able to: \n\nDesign and implement security roles\, teams and business units for scalable access control\nApply field-level and record-level security to protect sensitive data\nIntegrate Dataverse security with Microsoft Entra ID for identity and access management\nMonitor and audit data access for compliance and operational insights\nAlign security configurations with organizational policies and regulatory requirements
URL:https://techfluentacademy.org/event/2026-cohort-introduction-to-dataverse-security/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260220T090000
DTEND;TZID=America/Chicago:20260220T160000
DTSTAMP:20260501T033038
CREATED:20251027T161424Z
LAST-MODIFIED:20251223T182359Z
UID:6505-1771578000-1771603200@techfluentacademy.org
SUMMARY:2026 Cohort: Dataverse / Relational Databases\, with Alex Foncannon
DESCRIPTION:Dataverse/Relational Databases  \nwith Alex Foncannon  \nSupervisor at RSM US. \nIn this course\, we will introduce you to the concept of a relational database and its primary functions of data storage and management. We will use use-cases to demonstrate the strengths and weaknesses between the the use of SharePoint versus Dataverse as the core database. When you complete this course\, you will clearly understand Power Platform environments and their role in enabling responsible and maintainable application lifecycle management. And\, you will understand how to properly architect tables\, columns and proper relationships within the Dataverse. \n 
URL:https://techfluentacademy.org/event/2026-cohort-dataverse-relational-databases/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260218T090000
DTEND;TZID=America/Chicago:20260218T160000
DTSTAMP:20260501T033038
CREATED:20251027T161247Z
LAST-MODIFIED:20251223T182229Z
UID:6503-1771405200-1771430400@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to AI\, with Jason Rivera
DESCRIPTION:Intro to AI  \nwith Jason Rivera  \nSenior Manager\, Collaboration Architect at Cognizant. \nIn this session\, we will introduce you to the concept of Artificial Intelligence and provide a basic understanding of what it is and how it is used in our everyday life. By the end of this course\, you will understand how and where AI is used in your personal life as well as how businesses are beginning to utilize AI the functionality. We will introduce the key types of AI – knowledge mining\, machine learning\, anomaly detection\, computer vision and natural language processing. You will learn Microsoft’s Responsible AI Principles and the building blocks necessary to enact those Principles. Finally\, we walk you through how AI (Co-Pilot) is embedded in D365CE and how it can be surfaced and utilized within the Platform to strengthen and automate the Modern Workplace. The Instructor will leave behind a great many resources to help you launch your career. \nThis course was developed by Kylie Kiser\, Seth Bacon\, MVP and Will McClendon\, MVP of RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-ai/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260216T090000
DTEND;TZID=America/Chicago:20260216T120000
DTSTAMP:20260501T033038
CREATED:20251027T160726Z
LAST-MODIFIED:20260115T164425Z
UID:6501-1771232400-1771243200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to the Cloud & Azure\, with Alex Foncannon
DESCRIPTION:Intro to the Cloud & Azure \n with Alex Foncannon  \nSupervisor at RSM US. \nIn this session\, you will learn what Cloud Computing and Azure Services are and how they support the modern workplace. You will be able to explain the various methods of delivery of computing services over the internet. You will be able to understand and discern responsibility model for software by Cloud Provider type. You will understand the Cloud Models and all features they have to offer. You will be introduced to Azure Fundamentals and the features offered to support the modern workplace. And\, you will be introduced to the types of jobs and careers available in this space in the event you are interested in pursuing this career journey. The instructor will make several resources available to you to help jumpstart your career. \nThis course was developed by Tad Thompson at Microsoft. \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-the-cloud-azure/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260127T090000
DTEND;TZID=America/Chicago:20260127T120000
DTSTAMP:20260501T033038
CREATED:20251027T171955Z
LAST-MODIFIED:20260109T214916Z
UID:6519-1769504400-1769515200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Power Platform\, with Jason Rivera
DESCRIPTION:Intro to Power Platform \nwith Jason Rivera \nSenior Manager\, Collaboration Architect at Cognizant Microsoft Business Group \nIn this session\, you will be introduced to the Power Platform and all elements involved in providing true digital transformation. At the end of this course\, you will understand how the Power Platform solves the issues of Budget Constraint\, Time and Resource Constraint\, Business Expectations\, Automating Paper Processes\, and how to use low-code solutions to automate Complex Processes.
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-power-platform/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251105
DTEND;VALUE=DATE:20251107
DTSTAMP:20260501T033038
CREATED:20250616T021712Z
LAST-MODIFIED:20251113T165712Z
UID:5764-1762300800-1762473599@techfluentacademy.org
SUMMARY:CE / Power Platform Project Presentations
DESCRIPTION:CE / Power Platform Project Presentations \nAll students will present their projects for feedback from Industry Professionals. \nPanel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
URL:https://techfluentacademy.org/event/ce-power-platform-project-presentations/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track,Consulting Fundamentals,Microsoft Fundamentals,Tech Fundamentals Class
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20251019
DTEND;VALUE=DATE:20251024
DTSTAMP:20260501T033038
CREATED:20250616T012718Z
LAST-MODIFIED:20251113T165712Z
UID:5740-1760832000-1761263999@techfluentacademy.org
SUMMARY:Community Summit - Orlando\, FL
DESCRIPTION:     \nCommunity Summit North America is the largest independent innovation\, learning\, and training event of the Microsoft Business Applications ecosystem. You’ll get real-world tips & tricks and advanced strategies around the issues you’re tackling in this changing business landscape. Summit NA has hundreds of informative and educational sessions to deliver end-to-end learning around all versions of Dynamics 365 FO/AX\, CE/CRM & BC/NAV\, Dynamics GP & SL\, and the Microsoft Power Platform. \nEach year\, Dynamics Communities\, a Major Community Sponsor of TechFluent Academy\, generously sponsors up to 10 Learners to attend the Summit as a learning and networking opportunity. In the past\, many of those in attendance have left the Summit with job offers. Many return as speakers in future years\, elevating their visibility in the marketplace and lighting their careers on fire!
URL:https://techfluentacademy.org/event/community-summit-orlando-fl/
LOCATION:Gaylord Palms Resort\, Kissimee\, Florida\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track,Consulting Fundamentals,Microsoft Fundamentals,Tech Fundamentals Class
ORGANIZER;CN="Dynamics Communities":MAILTO:summitna@dynamiccommunities.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251015T090000
DTEND;TZID=America/Chicago:20251015T160000
DTSTAMP:20260501T033038
CREATED:20250615T231641Z
LAST-MODIFIED:20251113T165713Z
UID:5709-1760518800-1760544000@techfluentacademy.org
SUMMARY:Co-Pilot Studio - PVA\, with Simon Wang
DESCRIPTION:Co-Pilot Studio\, Power Virtual Agents (2-Day Session) \nwith Simon Wang \nAI Business Solutions Engineer at Microsoft \nIn this session\, you’ll explore the fundamentals of Microsoft Copilot and Power Virtual Agents\, learning how they enhance user interactions and automate business processes. You’ll gain hands-on experience configuring and deploying chatbots\, integrating them into business applications to improve engagement. Discover how AI-driven automation can streamline workflows and boost efficiency\, while Copilot helps generate insights and support decision-making within tools like Microsoft Dynamics 365. You’ll also learn best practices for conversational AI\, ensuring clear and effective interactions. By connecting Power Virtual Agents with Microsoft Dataverse and Power Automate\, you’ll enable seamless data flow and automated actions. Customize chatbot functionalities for specific business needs and prepare for the Basic Business Application Certification with key concepts and exam strategies. \nThis course developed by Simon Wang\, of Microsoft.
URL:https://techfluentacademy.org/event/co-pilot-studio-pva/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251014T090000
DTEND;TZID=America/Chicago:20251014T160000
DTSTAMP:20260501T033038
CREATED:20250819T132723Z
LAST-MODIFIED:20251113T165713Z
UID:6127-1760432400-1760457600@techfluentacademy.org
SUMMARY:Sales\, Marketing and Customer Service Co-Pilot\, with Simon Wang
DESCRIPTION:Sales\, Marketing and Customer Service Co-Pilot \nwith Simon Wang \nAI Business Solution Engineer at Microsoft \nThis hands-on course equips professionals with the skills to harness Microsoft Copilot across sales\, marketing\, and customer service functions. Participants will learn how to streamline workflows\, personalize customer engagement\, and drive data-informed decisions using AI-powered tools embedded in Dynamics 365. \nThrough real-world scenarios and guided practice\, learners will explore how Copilot enhances productivity—from drafting compelling marketing content and analyzing campaign performance to generating sales insights and resolving customer inquiries with speed and precision. \nBy the end of the course\, participants will be able to: \n\nAutomate routine tasks and communications across CRM and marketing platforms\nUse Copilot to extract actionable insights from customer data and sales pipelines\nGenerate persuasive content for campaigns\, proposals\, and customer outreach\nImprove customer service responsiveness and personalization using AI assistance\nIntegrate Copilot into daily workflows for consistent\, scalable impact\n\n 
URL:https://techfluentacademy.org/event/sales-marketing-and-customer-service-co-pilot/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250926
DTEND;VALUE=DATE:20250927
DTSTAMP:20260501T033038
CREATED:20250616T010530Z
LAST-MODIFIED:20251113T165713Z
UID:5729-1758844800-1758931199@techfluentacademy.org
SUMMARY:Self-Study: D365CE Item by Item Training - Field Service App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Field Service App \nThe Field Service curriculum is built for individuals with no prior experience in Dynamics 365 or field operations systems. It walks learners through the foundational concepts of delivering service in the field\, managing technicians\, and using technology to improve efficiency. \n\nUnderstand what work orders are and how they’re created and completed\nLearn how dispatchers assign tasks and optimize technician schedules\nGet introduced to managing service parts\, assets\, and customer equipment\nExplore how service agreements are created and used for recurring work\nBecome familiar with mobile tools used by field staff on the go\n\nThis set of 56 beginner-level micro-courses ensures learners are well-prepared to support and deliver field service using Dynamics 365.
URL:https://techfluentacademy.org/event/self-study-d365ce-item-by-item-training-field-service-app/
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250925
DTEND;VALUE=DATE:20250926
DTSTAMP:20260501T033038
CREATED:20250616T010414Z
LAST-MODIFIED:20251113T165713Z
UID:5727-1758758400-1758844799@techfluentacademy.org
SUMMARY:Self-Study: D365CE Item by Item Training - Customer Service App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Customer Service App \nPerfect for those new to customer support systems\, the Customer Service curriculum introduces learners to the basics of managing customer issues with Dynamics 365. With 45 micro-courses tailored to beginners\, it builds core skills needed to navigate service workflows\, resolve cases\, and support customers effectively. \n\nLearn the structure and purpose of customer service cases\nUnderstand how to search and use a knowledge base to resolve issues\nGet introduced to Service Level Agreements (SLAs) and how they work\nExplore tools for tracking customer communications and case progress\nGain visibility into how agents and teams collaborate within the system\n\nBy the end of this curriculum\, first-time users will feel confident using D365 to handle and track customer service interactions.
URL:https://techfluentacademy.org/event/self-study-d365ce-item-by-item-training-customer-service-app/
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250924T090000
DTEND;TZID=America/Chicago:20250924T093000
DTSTAMP:20260501T033038
CREATED:20250905T205705Z
LAST-MODIFIED:20251113T165713Z
UID:6184-1758704400-1758706200@techfluentacademy.org
SUMMARY:MANDATORY: TechFluent | IBI Pre-Training - VIRTUAL
DESCRIPTION:  \nMANDATORY: TechFluent | IBI PRE-TRAINING \nIn this 30-minute Session Elif Item\, Founder and CEO from IBI\, will introduce the IBI Platform. Over the next 3 days you will use the IBI platform to learn about the Sales\, Service and Field Service Modules and how to properly configure them.\n\nThese learning modules are self-paced and support your pursuit of the PL-200 and MB-910 Certifications. You will only have 30 days to complete this self-study. Delivered virtually via Teams to all students.\nThe Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear\, step-by-step introduction to the tools and workflows that help manage customer relationships and drive sales. Through 37 easy-to-follow micro-courses and guided learning paths\, learners gain hands-on experience navigating the system and understanding the end-to-end sales cycle. \n\nGet familiar with the Sales app interface and navigation\nLearn how to manage customer data with accounts and contacts\nTrack emails\, calls\, and tasks using activity management\nUnderstand how to create and move opportunities through the sales pipeline\nExplore how to create quotes and use sales forecasting tools\n\nThis beginner-friendly curriculum ensures learners develop a strong grasp of CRM fundamentals and are prepared to use Dynamics 365 Sales in real-world contexts.
URL:https://techfluentacademy.org/event/mandatory-techfluent-ibi-pre-training-virtual/
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250924
DTEND;VALUE=DATE:20250925
DTSTAMP:20260501T033038
CREATED:20250616T010304Z
LAST-MODIFIED:20251113T165713Z
UID:5725-1758672000-1758758399@techfluentacademy.org
SUMMARY:Self-Study: D365CE Item by Item Training - Sales App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Sales App \nThe Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear\, step-by-step introduction to the tools and workflows that help manage customer relationships and drive sales. Through 37 easy-to-follow micro-courses and guided learning paths\, learners gain hands-on experience navigating the system and understanding the end-to-end sales cycle. \n\nGet familiar with the Sales app interface and navigation\nLearn how to manage customer data with accounts and contacts\nTrack emails\, calls\, and tasks using activity management\nUnderstand how to create and move opportunities through the sales pipeline\nExplore how to create quotes and use sales forecasting tools\n\nThis beginner-friendly curriculum ensures learners develop a strong grasp of CRM fundamentals and are prepared to use Dynamics 365 Sales in real-world contexts.
URL:https://techfluentacademy.org/event/self-study-d365ce-item-by-item-training-sales-app/
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250922T090000
DTEND;TZID=America/Chicago:20250922T160000
DTSTAMP:20260501T033038
CREATED:20250819T134834Z
LAST-MODIFIED:20251113T165713Z
UID:6129-1758531600-1758556800@techfluentacademy.org
SUMMARY:Introduction to Dataverse Security\, with Tad Thompson
DESCRIPTION:Introduction to Dataverse Security \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nThis course provides a comprehensive overview of security architecture and best practices within Microsoft Dataverse\, the data backbone of the Power Platform. Designed for administrators\, solution architects\, and power users\, the course explores how to implement robust security models that protect sensitive business data while enabling scalable collaboration. \nParticipants will gain hands-on experience configuring role-based security\, field-level access\, and hierarchical permissions. The course also covers integration with Microsoft Entra ID (formerly Azure AD)\, auditing\, and compliance features to ensure governance across environments. \nBy the end of the course\, learners will be able to: \n\nDesign and implement security roles\, teams and business units for scalable access control\nApply field-level and record-level security to protect sensitive data\nIntegrate Dataverse security with Microsoft Entra ID for identity and access management\nMonitor and audit data access for compliance and operational insights\nAlign security configurations with organizational policies and regulatory requirements
URL:https://techfluentacademy.org/event/introduction-to-dataverse-security/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250918T153000
DTEND;TZID=America/Chicago:20250918T160000
DTSTAMP:20260501T033038
CREATED:20250616T013310Z
LAST-MODIFIED:20251113T165713Z
UID:5745-1758209400-1758211200@techfluentacademy.org
SUMMARY:Assign D365CE Capstone Projects\, with Program Ambassador
DESCRIPTION:Assign D365CE Capstone Projects  \nProjects are DUE: Dec 1-5\, 2025
URL:https://techfluentacademy.org/event/assign-d365ce-capstone-projects-with-program-ambassador/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250918T090000
DTEND;TZID=America/Chicago:20250918T160000
DTSTAMP:20260501T033038
CREATED:20250615T235942Z
LAST-MODIFIED:20251113T165713Z
UID:5719-1758186000-1758211200@techfluentacademy.org
SUMMARY:Intro to Field Service App\, with Andrea Lange
DESCRIPTION:Introduction to Field Service App \nwith Andrea Lange \nTechnology Consulting Manager at RSM US LLP \nIn this session\, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will share real world use cases and discuss the difference between Field Service versus Connected Field Service. You will learn each of the Field Service components – Work Orders\, Assets\, Inventory Management and Scheduling. We will then provide a detailed demo of the Field Service from the perspective of the Work Order Workflow as well as the Self-Scheduling Portal. When this course is complete\, you will have a detailed understanding of the Field Service App and know when it is appropriate to deploy this solution and how best to configure the default components for successful delivery. \nThis course was developed by William McLendon\, MVP of RSM US LLP. \n 
URL:https://techfluentacademy.org/event/intro-to-field-service-app/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250929T090000
DTEND;TZID=America/Chicago:20250929T160000
DTSTAMP:20260501T033038
CREATED:20250615T234143Z
LAST-MODIFIED:20251113T165713Z
UID:5715-1759136400-1759161600@techfluentacademy.org
SUMMARY:Intro to OmniChannel\, with Pat Petersen\, MVP
DESCRIPTION:Introduction to OmniChannel \nwith Pat Petersen \nStrategic Technology Leader at RSM \nIn this session\, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center Module allowing multiple channels of communication in a single environment. The purpose of this session is to demonstrate what Microsoft is working to accomplish with this new experience by curating a Model-Driven App specifically to accomplish a customer service experience with multiple channels of communication. \n 
URL:https://techfluentacademy.org/event/intro-to-omnichannel/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250915T090000
DTEND;TZID=America/Chicago:20250915T160000
DTSTAMP:20260501T033038
CREATED:20250615T232649Z
LAST-MODIFIED:20251113T165713Z
UID:5713-1757926800-1757952000@techfluentacademy.org
SUMMARY:Power Pages\, with David Bacon
DESCRIPTION:Power Pages \nwith David Bacon \nSenior Power Platform Developer at Procentrix \nIn this session\, you will learn to build the Microsoft equivalent of a web-based Portal / website using the Power Pages technology. Upon completion of this course you will understand where Power Pages sits within the Power Platform. You will be able to create and customize Power Pages web pages. You will be able to customize the styling to align with an organization’s brand. You will be able to add Dataverse components to a Power Pages website and enforce security. And you will be able to create and deploy a Power Pages website successfully. \nThis course was developed by William McLendon\, MVP at RSM US LLP.
URL:https://techfluentacademy.org/event/power-pages/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251016T090000
DTEND;TZID=America/Chicago:20251016T160000
DTSTAMP:20260501T033038
CREATED:20250615T231748Z
LAST-MODIFIED:20251113T165712Z
UID:5711-1760605200-1760630400@techfluentacademy.org
SUMMARY:Co-Pilot Studio - PVA\, Day 2\, with Simon Wang
DESCRIPTION:Co-Pilot Studio\, Power Virtual Agents (2-Day Session) \nwith Simon Wang \nAI Business Solution Engineer at Microsoft \nIn this session\, you’ll explore the fundamentals of Microsoft Copilot and Power Virtual Agents\, learning how they enhance user interactions and automate business processes. You’ll gain hands-on experience configuring and deploying chatbots\, integrating them into business applications to improve engagement. Discover how AI-driven automation can streamline workflows and boost efficiency\, while Copilot helps generate insights and support decision-making within tools like Microsoft Dynamics 365. You’ll also learn best practices for conversational AI\, ensuring clear and effective interactions. By connecting Power Virtual Agents with Microsoft Dataverse and Power Automate\, you’ll enable seamless data flow and automated actions. Customize chatbot functionalities for specific business needs and prepare for the Basic Business Application Certification with key concepts and exam strategies. \nThis course developed by Simon Wang\, of Microsoft.
URL:https://techfluentacademy.org/event/co-pilot-studio-pva-day-2/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250909T090000
DTEND;TZID=America/Chicago:20250909T160000
DTSTAMP:20260501T033038
CREATED:20250615T234952Z
LAST-MODIFIED:20251113T165713Z
UID:5717-1757408400-1757433600@techfluentacademy.org
SUMMARY:Intro to Project Operations\, with Ashley Steiner\, Microsoft MVP
DESCRIPTION:Introduction to Project Operations \nwith Ashley Steiner\, Microsoft MVP \nDirector\, Business Applications at Elevate Digital \nIn this session\, you’ll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage this business application to optimize project management and automate critical business processes. We will explore key features such as resource allocation\, financial setup\, and workflow automation to enhance operational efficiency. You will see demos using project templates\, defining business rules\, and customizing configurations to meet specific organizational needs. By the end of the session\, you will understand why businesses want to use Project Operations for seamless execution and improved collaboration and you will be able to configure the baseline functionality of the App. \nKey takeaways: \n\nUnderstand the primary features and benefits of the Project Operations App and how it is used in the Modern Workplace\nUnderstand how CoPilot can be deployed to work within the Project Operations App natively\nUnderstand the baseline configurations to stand up a Project Operations App\nPractice configuring key areas of the Project Operations App\nUnderstand inter-dependencies of the App for better approaches to business requirements design discussions\n\n  \nNOTE ABOUT Live Virtual Delivery of Class: This class will be delivered Live Virtual\, which means the Instructor will not be present in the classroom. We strongly encourage all students to be present in the classroom as we will still have 2 Trainer Assistants present to assist with Lab Exercises and this material is quite intensive. However\, if you feel you will learn best attending from a Virtual Location\, you may make PRE-ARRANGEMENTS with the Program Manager 1 week in advance to attend Live Virtual. You are expected to be ENGAGED throughout the class – which means you will need to be commenting on the instruction\, asking questions in the Chat and interacting throughout the entire day with responses and emojis to the instructor in the Chat. Failure to be engaged will require that you attend all future Live Virtual Classes in person. This is non-negotiable.
URL:https://techfluentacademy.org/event/intro-to-project-operations/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
END:VCALENDAR