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DTSTART;TZID=America/Chicago:20260204T090000
DTEND;TZID=America/Chicago:20260204T120000
DTSTAMP:20260403T120616
CREATED:20251027T154539Z
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UID:6489-1770195600-1770206400@techfluentacademy.org
SUMMARY:2026 Cohort: Mock Interviews Workshop
DESCRIPTION:Mock Interviews Workshop
URL:https://techfluentacademy.org/event/2026-cohort-mock-interviews-workshop/
CATEGORIES:2026 Cohort,Consulting Fundamentals,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260206T090000
DTEND;TZID=America/Chicago:20260206T120000
DTSTAMP:20260403T120616
CREATED:20251027T155204Z
LAST-MODIFIED:20260115T201803Z
UID:6491-1770368400-1770379200@techfluentacademy.org
SUMMARY:2026 Cohort: Career Coaching Workshop
DESCRIPTION:Career Coaching Workshop
URL:https://techfluentacademy.org/event/2026-cohort-career-coaching-workshop/
CATEGORIES:2026 Cohort,Consulting Fundamentals,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260211T090000
DTEND;TZID=America/Chicago:20260211T120000
DTSTAMP:20260403T120616
CREATED:20251027T160251Z
LAST-MODIFIED:20260205T182736Z
UID:6497-1770800400-1770811200@techfluentacademy.org
SUMMARY:2026 Cohort: Real Life Use Cases with Chris Cognetta
DESCRIPTION:Real Life Use Cases \nwith Chris Cognetta \nChief Technology & Innovation Officer at congruentX \nIn this session\, we will review use cases for Customer Relationship Management Platforms in the Modern Workplace. By the end of this session\, you will understand and have experienced why and how CRM works in a business today. \n 
URL:https://techfluentacademy.org/event/2026-cohort-real-life-use-cases/
CATEGORIES:2026 Cohort,Consulting Fundamentals,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260213T090000
DTEND;TZID=America/Chicago:20260213T120000
DTSTAMP:20260403T120616
CREATED:20251027T160445Z
LAST-MODIFIED:20251223T160725Z
UID:6499-1770973200-1770984000@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to UX / UI\, with Lenore Flower
DESCRIPTION:Intro to UX/UI  \nwith Lenore Flower \nFounder/Chief Data Plumber at Data Plumber \nIn this session\, you will be introduced to the concepts of User Experience and User Interface\, what they are and how they differ. By the end of the course\, you will be able to describe what UX / UI design is and why it’s important for creating easy-to-use and visually appealing digital products. You will be able to explain the needs and preferences of users and how they influence the design of websites and apps. You will be able to define the basic steps involved in UX / UI design\, including researching user needs\, creating simple designs\, and testing them with real users. You will be able to explain simple design principles like clarity\, simplicity\, and consistently\, and how they help make digital products easier to use. And finally\, you will be able to describe basic tools and techniques used in UX / UI design\, such as sketching\, wireframing\, and using simple design software. \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-ux-ui/
CATEGORIES:2026 Cohort,Consulting Fundamentals,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260216T090000
DTEND;TZID=America/Chicago:20260216T120000
DTSTAMP:20260403T120616
CREATED:20251027T160726Z
LAST-MODIFIED:20260115T164425Z
UID:6501-1771232400-1771243200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to the Cloud & Azure\, with Alex Foncannon
DESCRIPTION:Intro to the Cloud & Azure \n with Alex Foncannon  \nSupervisor at RSM US. \nIn this session\, you will learn what Cloud Computing and Azure Services are and how they support the modern workplace. You will be able to explain the various methods of delivery of computing services over the internet. You will be able to understand and discern responsibility model for software by Cloud Provider type. You will understand the Cloud Models and all features they have to offer. You will be introduced to Azure Fundamentals and the features offered to support the modern workplace. And\, you will be introduced to the types of jobs and careers available in this space in the event you are interested in pursuing this career journey. The instructor will make several resources available to you to help jumpstart your career. \nThis course was developed by Tad Thompson at Microsoft. \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-the-cloud-azure/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260218T090000
DTEND;TZID=America/Chicago:20260218T160000
DTSTAMP:20260403T120616
CREATED:20251027T161247Z
LAST-MODIFIED:20251223T182229Z
UID:6503-1771405200-1771430400@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to AI\, with Jason Rivera
DESCRIPTION:Intro to AI  \nwith Jason Rivera  \nSenior Manager\, Collaboration Architect at Cognizant. \nIn this session\, we will introduce you to the concept of Artificial Intelligence and provide a basic understanding of what it is and how it is used in our everyday life. By the end of this course\, you will understand how and where AI is used in your personal life as well as how businesses are beginning to utilize AI the functionality. We will introduce the key types of AI – knowledge mining\, machine learning\, anomaly detection\, computer vision and natural language processing. You will learn Microsoft’s Responsible AI Principles and the building blocks necessary to enact those Principles. Finally\, we walk you through how AI (Co-Pilot) is embedded in D365CE and how it can be surfaced and utilized within the Platform to strengthen and automate the Modern Workplace. The Instructor will leave behind a great many resources to help you launch your career. \nThis course was developed by Kylie Kiser\, Seth Bacon\, MVP and Will McClendon\, MVP of RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-ai/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260220T090000
DTEND;TZID=America/Chicago:20260220T160000
DTSTAMP:20260403T120616
CREATED:20251027T161424Z
LAST-MODIFIED:20251223T182359Z
UID:6505-1771578000-1771603200@techfluentacademy.org
SUMMARY:2026 Cohort: Dataverse / Relational Databases\, with Alex Foncannon
DESCRIPTION:Dataverse/Relational Databases  \nwith Alex Foncannon  \nSupervisor at RSM US. \nIn this course\, we will introduce you to the concept of a relational database and its primary functions of data storage and management. We will use use-cases to demonstrate the strengths and weaknesses between the the use of SharePoint versus Dataverse as the core database. When you complete this course\, you will clearly understand Power Platform environments and their role in enabling responsible and maintainable application lifecycle management. And\, you will understand how to properly architect tables\, columns and proper relationships within the Dataverse. \n 
URL:https://techfluentacademy.org/event/2026-cohort-dataverse-relational-databases/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260223T090000
DTEND;TZID=America/Chicago:20260223T160000
DTSTAMP:20260403T120616
CREATED:20251027T161709Z
LAST-MODIFIED:20251223T182441Z
UID:6507-1771837200-1771862400@techfluentacademy.org
SUMMARY:2026 Cohort: Introduction to Dataverse Security\, with Alex Foncannon
DESCRIPTION:Introduction to Dataverse Security \nwith Alex Foncannon  \nSupervisor at RSM US. \nThis course provides a comprehensive overview of security architecture and best practices within Microsoft Dataverse\, the data backbone of the Power Platform. Designed for administrators\, solution architects\, and power users\, the course explores how to implement robust security models that protect sensitive business data while enabling scalable collaboration. \nParticipants will gain hands-on experience configuring role-based security\, field-level access\, and hierarchical permissions. The course also covers integration with Microsoft Entra ID (formerly Azure AD)\, auditing\, and compliance features to ensure governance across environments. \nBy the end of the course\, learners will be able to: \n\nDesign and implement security roles\, teams and business units for scalable access control\nApply field-level and record-level security to protect sensitive data\nIntegrate Dataverse security with Microsoft Entra ID for identity and access management\nMonitor and audit data access for compliance and operational insights\nAlign security configurations with organizational policies and regulatory requirements
URL:https://techfluentacademy.org/event/2026-cohort-introduction-to-dataverse-security/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260225T090000
DTEND;TZID=America/Chicago:20260225T160000
DTSTAMP:20260403T120616
CREATED:20251027T162553Z
LAST-MODIFIED:20260129T152327Z
UID:6509-1772010000-1772035200@techfluentacademy.org
SUMMARY:2026 Cohort: Data Management with Tad Thompson
DESCRIPTION:  \n \nData Management \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn the key concepts and principles of data management within D365CE and the Power Platform. You will learn to import and export data within D365CE and the Power Platform (the Dataverse). You will learn to the configure Duplicate Detection and how that impacts the maintenance of data quality. You will learn to setup and review Auditing. Finally\, the Instructor will provide key resources that will be invaluable for your career. \nThis course was developed by Tad Thompson\, Cloud Solution Architect at Microsoft.
URL:https://techfluentacademy.org/event/2026-cohort-data-management/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260227T090000
DTEND;TZID=America/Chicago:20260227T120000
DTSTAMP:20260403T120616
CREATED:20251027T162817Z
LAST-MODIFIED:20251223T182541Z
UID:6511-1772182800-1772193600@techfluentacademy.org
SUMMARY:2026 Cohort: Solutions & Solution Management\, with Alex Foncannon
DESCRIPTION:Solutions & Solution Management \nwith Alex Foncannon  \nSupervisor at RSM US. \nIn this session\, we will introduce the concept of Solution Management as it applies within the Microsoft Ecosystem. At the completion of this course\, you will understand the difference between unmanaged and managed solutions and when and why to use each type. We will discuss solution objects and components and practice the creation\, modification\, import and export. And\, we will discuss the concepts around Application Lifecycle Management – what it is and how Solutions fit into ALM as a Best Practice. Reference Materials are provided. \nThis course was designed by Heidi Neuhauser of Reenhanced and has been enhanced by Andrea Lange of RSM.
URL:https://techfluentacademy.org/event/2026-cohort-solutions-solution-management/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260302T090000
DTEND;TZID=America/Chicago:20260302T160000
DTSTAMP:20260403T120616
CREATED:20251027T163444Z
LAST-MODIFIED:20260205T183428Z
UID:6513-1772442000-1772467200@techfluentacademy.org
SUMMARY:2026 Cohort: Configuration in D365CE with Matt Williams
DESCRIPTION:Configuration in D365CE \nwith Matt Williams \nPower Platform Functional Developer & Cloud Applications Consultant at Beringer Technology Group \nIn this session\, you will learn how to perform basic configurations in D365CE. This includes understanding the types of Columns\, Forms and Views available to use and how they change the user experience. During Lab Time\, you will practice creating Forms\, Views and Columns in your practice environment. When you complete this course\, you will understand and have experience in basic D365CE Configuration. \nThis course was originally designed by Matt Whitby of Stoneridge Software and has been enhanced by Andrea Lange of RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-configuration-in-d365ce/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260304T090000
DTEND;TZID=America/Chicago:20260304T160000
DTSTAMP:20260403T120616
CREATED:20251027T164206Z
LAST-MODIFIED:20251223T182724Z
UID:6515-1772614800-1772640000@techfluentacademy.org
SUMMARY:2026 Cohort: Model-Driven Apps\, with Pratima Surapaneni
DESCRIPTION:Model-Driven Apps \nwith Pratima Surapaneni  \nPower Platform Architect at Capgemini. \nIn this session\, you will learn why and when to leverage Model-Driven Apps with your D365CE System. We will discuss the Pros and Cons of Model-Driven Apps\, the Licensing impact on your Platform and the various Use Cases in which they are appropriate. You will learn the Components and Features available for configuration within the Model-Driven App and all basic and intermediate customization capabilities. Finally\, through a Hands-on Lab\, you will Build a Model-Driven App yourself. \nThis course was designed by Jesse Bucholz of Stoneridge Software and enhanced with current features by Shane Bradley of RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-model-driven-apps/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260306T090000
DTEND;TZID=America/Chicago:20260306T160000
DTSTAMP:20260403T120616
CREATED:20251212T211857Z
LAST-MODIFIED:20260205T200728Z
UID:6804-1772787600-1772812800@techfluentacademy.org
SUMMARY:2026 Cohort: Business Rules\, BPFs\, Workflows\, Dataverse Low Code Plugins\, with Tad Thompson
DESCRIPTION:  \n \nBusiness Rules\, BPFs\, Workflows\, Dataverse Low Code Plugins \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn what differentiates the Microsoft Business Applications from code-based solutions – the use of Business Rules\, Business Process Flows\, Workflows and Dataverse Low Code Plugins. When the course is complete\, you will be able to define and develop a solution with business rules\, business process flows\, workflows and low code plugins. You will be able to identify common situations when you should use these non-code based solutions without the help of a developer guiding you. \nThis course was developed by Evan Haws of Avanade and was enhanced by Nia Murphy of Globus.
URL:https://techfluentacademy.org/event/2026-cohort-business-rules-bpfs-workflows-dataverse-low-code-plugins/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260311T090000
DTEND;TZID=America/Chicago:20260311T160000
DTSTAMP:20260403T120616
CREATED:20251027T172606Z
LAST-MODIFIED:20251223T182846Z
UID:6522-1773219600-1773244800@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Power Apps\, with Vikas Jha - Day 1
DESCRIPTION:Introduction to Power Apps \nwith Vikas Jha  \nPowerPlatform Functional Consultant at Capgemini (2-Day Session) \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-power-apps-day-1/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260312T090000
DTEND;TZID=America/Chicago:20260312T160000
DTSTAMP:20260403T120616
CREATED:20251027T172713Z
LAST-MODIFIED:20251223T182924Z
UID:6524-1773306000-1773331200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Power Apps\, with Vikas Jha - Day 2
DESCRIPTION:Introduction to Power Apps \nWith Vikas Jha  \nPower Platform Functional Consultant at Capgemini (2-Day Session) \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-power-apps-day-2/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260316T090000
DTEND;TZID=America/Chicago:20260316T160000
DTSTAMP:20260403T120616
CREATED:20251027T172833Z
LAST-MODIFIED:20260206T164240Z
UID:6527-1773651600-1773676800@techfluentacademy.org
SUMMARY:2026 Cohort: Power Pages\, with Tad Thompson
DESCRIPTION:Power Pages \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn to build the Microsoft equivalent of a web-based Portal / website using the Power Pages technology. Upon completion of this course you will understand where Power Pages sits within the Power Platform. You will be able to create and customize Power Pages web pages. You will be able to customize the styling to align with an organization’s brand. You will be able to add Dataverse components to a Power Pages website and enforce security. And you will be able to create and deploy a Power Pages website successfully. \nThis course was developed by William McLendon\, MVP at RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-power-pages/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260318T090000
DTEND;TZID=America/Chicago:20260318T160000
DTSTAMP:20260403T120616
CREATED:20251027T173054Z
LAST-MODIFIED:20260209T211704Z
UID:6529-1773824400-1773849600@techfluentacademy.org
SUMMARY:2026 Cohort: Power Automate\, with Mary Myers and Barb Borrowman - Day 1
DESCRIPTION:Power Automate  \nwith Mary Myers and Barb Borrowman  \nMary is a Microsoft MVP\, Power Platform Expert\, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement.
URL:https://techfluentacademy.org/event/2026-cohort-power-automate-day-1/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260319T090000
DTEND;TZID=America/Chicago:20260319T160000
DTSTAMP:20260403T120616
CREATED:20251027T173158Z
LAST-MODIFIED:20260209T211848Z
UID:6530-1773910800-1773936000@techfluentacademy.org
SUMMARY:2026 Cohort: Power Automate\, with Mary Myers and Barb Borrowman - Day 2
DESCRIPTION:Power Automate  \nwith Mary Myers and Barb Borrowman  \nMary is a Microsoft MVP\, Power Platform Expert\, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement. \n 
URL:https://techfluentacademy.org/event/2026-cohort-power-automate-day-2/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260320T090000
DTEND;TZID=America/Chicago:20260320T160000
DTSTAMP:20260403T120616
CREATED:20251027T173306Z
LAST-MODIFIED:20260209T212033Z
UID:6531-1773997200-1774022400@techfluentacademy.org
SUMMARY:2026 Cohort: Power Automate\, with Mary Myers and Barb Borrowman - Day 3
DESCRIPTION:Power Automate  \nwith Mary Myers and Barb Borrowman  \nMary is a Microsoft MVP\, Power Platform Expert\, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement.
URL:https://techfluentacademy.org/event/2026-cohort-power-automate-day-3/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260324T090000
DTEND;TZID=America/Chicago:20260324T160000
DTSTAMP:20260403T120616
CREATED:20251027T173453Z
LAST-MODIFIED:20260206T171225Z
UID:6535-1774342800-1774368000@techfluentacademy.org
SUMMARY:2026 Cohort: Sales\, Marketing and Customer Service Co-Pilot
DESCRIPTION:Sales\, Marketing and Customer Service Co-Pilot  \nThis hands-on course equips professionals with the skills to harness Microsoft Copilot across sales\, marketing\, and customer service functions. Participants will learn how to streamline workflows\, personalize customer engagement\, and drive data-informed decisions using AI-powered tools embedded in Dynamics 365. \nThrough real-world scenarios and guided practice\, learners will explore how Copilot enhances productivity—from drafting compelling marketing content and analyzing campaign performance to generating sales insights and resolving customer inquiries with speed and precision. \nBy the end of the course\, participants will be able to: \n\nAutomate routine tasks and communications across CRM and marketing platforms\nUse Copilot to extract actionable insights from customer data and sales pipelines\nGenerate persuasive content for campaigns\, proposals\, and customer outreach\nImprove customer service responsiveness and personalization using AI assistance\nIntegrate Copilot into daily workflows for consistent\, scalable impact\n\n 
URL:https://techfluentacademy.org/event/2026-cohort-sales-marketing-and-customer-service-co-pilot/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260325T090000
DTEND;TZID=America/Chicago:20260325T160000
DTSTAMP:20260403T120616
CREATED:20251027T173953Z
LAST-MODIFIED:20251223T183658Z
UID:6537-1774429200-1774454400@techfluentacademy.org
SUMMARY:2026 Cohort: Co-Pilot Studio - PVA with\, Sameer Pathak - Day 1
DESCRIPTION:Co-Pilot Studio\, Power Virtual Agents  \nwith Sameer Pathak  \nAssociate Technical Architect at Capgemini (2-Day Session) \nIn this session\, you’ll explore the fundamentals of Microsoft Copilot and Power Virtual Agents\, learning how they enhance user interactions and automate business processes. You’ll gain hands-on experience configuring and deploying chatbots\, integrating them into business applications to improve engagement. Discover how AI-driven automation can streamline workflows and boost efficiency\, while Copilot helps generate insights and support decision-making within tools like Microsoft Dynamics 365. You’ll also learn best practices for conversational AI\, ensuring clear and effective interactions. By connecting Power Virtual Agents with Microsoft Dataverse and Power Automate\, you’ll enable seamless data flow and automated actions. Customize chatbot functionalities for specific business needs and prepare for the Basic Business Application Certification with key concepts and exam strategies. \nThis course developed by Simon Wang\, of Microsoft.
URL:https://techfluentacademy.org/event/2026-cohort-co-pilot-studio-pva-day-1/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260326T090000
DTEND;TZID=America/Chicago:20260326T160000
DTSTAMP:20260403T120616
CREATED:20251027T174157Z
LAST-MODIFIED:20251223T183632Z
UID:6538-1774515600-1774540800@techfluentacademy.org
SUMMARY:2026 Cohort: Co-Pilot Studio - PVA\, with Sameer Pathak - Day 2
DESCRIPTION:Co-Pilot Studio\, Power Virtual Agents \n with Sameer Pathak  \nAssociate Technical Architect at Capgemini (2-Day Session) \nIn this session\, you’ll explore the fundamentals of Microsoft Copilot and Power Virtual Agents\, learning how they enhance user interactions and automate business processes. You’ll gain hands-on experience configuring and deploying chatbots\, integrating them into business applications to improve engagement. Discover how AI-driven automation can streamline workflows and boost efficiency\, while Copilot helps generate insights and support decision-making within tools like Microsoft Dynamics 365. You’ll also learn best practices for conversational AI\, ensuring clear and effective interactions. By connecting Power Virtual Agents with Microsoft Dataverse and Power Automate\, you’ll enable seamless data flow and automated actions. Customize chatbot functionalities for specific business needs and prepare for the Basic Business Application Certification with key concepts and exam strategies. \nThis course developed by Simon Wang\, of Microsoft.
URL:https://techfluentacademy.org/event/2026-cohort-co-pilot-studio-pva-day-2/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260330T090000
DTEND;TZID=America/Chicago:20260330T160000
DTSTAMP:20260403T120616
CREATED:20260216T181134Z
LAST-MODIFIED:20260302T211314Z
UID:6978-1774861200-1774886400@techfluentacademy.org
SUMMARY:2026 Cohort: Sales + Co-Pilot\, with Mike Hauck
DESCRIPTION:  \nSales + CoPilot \nwith Mike Hauck\, \n\n\nChief People and Experience Officer (CPXO) at CongruentX\n\n\n  \n 
URL:https://techfluentacademy.org/event/2026-cohort-sales-co-pilot/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260401T090000
DTEND;TZID=America/Chicago:20260401T160000
DTSTAMP:20260403T120616
CREATED:20251027T183319Z
LAST-MODIFIED:20251223T183726Z
UID:6543-1775034000-1775059200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Customer Service
DESCRIPTION:Introduction to Customer Service \nIn this session\, we will explain the Customer Service apps\, what for and how they are used in the Modern Workplace. By the end of this course\, you will be able to navigate the entire module and understand all of the Customer Service Apps. You will be introduced to the Common Terms and features of the Customer Service App. You will learn the commonly used tables and features in the Common Service area of the Customer Service Center. You will be given a tour of the Customer Service Admin Center. You will review the Customer Service Default Business Process Flow including Service Level Agreements and Entitlements\, Knowledge Base Articles\, Queues and Routing Rules. And\, finally\, you will be introduced to the Customer Service Workspace App. \nThis course was developed by Michael Hauck of congruentX.
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-customer-service/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260403T090000
DTEND;TZID=America/Chicago:20260403T160000
DTSTAMP:20260403T120616
CREATED:20251027T183435Z
LAST-MODIFIED:20251223T184052Z
UID:6545-1775206800-1775232000@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Customer Insight - Journeys\, with Sissy Bottcher
DESCRIPTION:Intro to Customer Insight – Journeys \n with Sissy Bottcher  \nDynamics Customer Engagement Expert at Avanade.  \nIn this session\, we will introduce you to the Customer Insight – Journeys Module (what used to be known as the Marketing Module). At the completion of this course you will understand Marketing concepts and personas within the D365CE business application. You will understand the D365 Customer Insights – Journeys capabilities. You will get hands on with Generative AI journey design and marketing emails\, SMS message creation and push notifications\, customer segments\, event management\, landing pages and much more! And\, we will build your confidence in speaking to and creating marketing automation with D365CE Customer Insights – Journeys. \nThis course was developed by Adam Hallbeck of Microsoft.
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-customer-insight-journeys/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260406T090000
DTEND;TZID=America/Chicago:20260406T160000
DTSTAMP:20260403T120616
CREATED:20251027T183559Z
LAST-MODIFIED:20251223T184118Z
UID:6547-1775466000-1775491200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to OmniChannel
DESCRIPTION:Introduction to OmniChannel \nIn this session\, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center Module allowing multiple channels of communication in a single environment. The purpose of this session is to demonstrate what Microsoft is working to accomplish with this new experience by curating a Model-Driven App specifically to accomplish a customer service experience with multiple channels of communication. \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-omnichannel/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260408T090000
DTEND;TZID=America/Chicago:20260408T160000
DTSTAMP:20260403T120616
CREATED:20251027T183716Z
LAST-MODIFIED:20251223T184146Z
UID:6549-1775638800-1775664000@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Project Operations\, with Sissy Bottcher
DESCRIPTION:Introduction to Project Operations \n with Sissy Bottcher  \nDynamics Customer Engagement Expert at Avanade.  \nIn this session\, you’ll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage this business application to optimize project management and automate critical business processes. We will explore key features such as resource allocation\, financial setup\, and workflow automation to enhance operational efficiency. You will see demos using project templates\, defining business rules\, and customizing configurations to meet specific organizational needs. By the end of the session\, you will understand why businesses want to use Project Operations for seamless execution and improved collaboration and you will be able to configure the baseline functionality of the App. \nKey takeaways: \n\nUnderstand the primary features and benefits of the Project Operations App and how it is used in the Modern Workplace\nUnderstand how CoPilot can be deployed to work within the Project Operations App natively\nUnderstand the baseline configurations to stand up a Project Operations App\nPractice configuring key areas of the Project Operations App\nUnderstand inter-dependencies of the App for better approaches to business requirements design discussions
URL:https://techfluentacademy.org/event/intro-to-project-operations-with-ashley-steiner-microsoft-mvp-copy/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260410T090000
DTEND;TZID=America/Chicago:20260410T160000
DTSTAMP:20260403T120616
CREATED:20251027T183812Z
LAST-MODIFIED:20251223T184206Z
UID:6552-1775811600-1775836800@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Field Service App
DESCRIPTION:Introduction to Field Service App \nIn this session\, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will share real world use cases and discuss the difference between Field Service versus Connected Field Service. You will learn each of the Field Service components – Work Orders\, Assets\, Inventory Management and Scheduling. We will then provide a detailed demo of the Field Service from the perspective of the Work Order Workflow as well as the Self-Scheduling Portal. When this course is complete\, you will have a detailed understanding of the Field Service App and know when it is appropriate to deploy this solution and how best to configure the default components for successful delivery. \nThis course was developed by William McLendon\, MVP of RSM US LLP. \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-field-service-app/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260413T090000
DTEND;TZID=America/Chicago:20260413T120000
DTSTAMP:20260403T120616
CREATED:20251027T184209Z
LAST-MODIFIED:20251223T184305Z
UID:6554-1776070800-1776081600@techfluentacademy.org
SUMMARY:2026 Cohort: CE/Power Platform Project Preparation\, Day 1
DESCRIPTION:CE/Power Platform Project Preparation  \nProjects will be due April 29 – May 1\, 2026. \n 
URL:https://techfluentacademy.org/event/2026-cohort-ce-power-platform-project-preparation/
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260416T090000
DTEND;TZID=America/Chicago:20260416T160000
DTSTAMP:20260403T120616
CREATED:20251027T152356Z
LAST-MODIFIED:20260105T134640Z
UID:6477-1776330000-1776355200@techfluentacademy.org
SUMMARY:2026 Cohort: Introduction to Microsoft's Success by Design
DESCRIPTION:Introduction to Success by Design \nIn this session\, we will introduce you to Microsoft’s premier FastTrack methodology agnostic delivery tool to ensure successful solution implementation end users and Microsoft Partners. Participants will explore the Success by Design framework and its pivotal role in guiding Dynamics 365 implementations. You will receive an in-depth review of key project phases\, best practices\, and FastTrack techniques\, as well as gain practical strategies for planning\, execution\, and risk mitigation of projects on which you participate. The course will also emphasize solution architecture\, governance\, and compliance\, ensuring secure and efficient deployments. Hands-on workshops will provide an opportunity to assess scalability and performance\, while real-world case studies will prepare participants for implementation challenges. By the end of the session\, learners will be equipped with actionable insights to optimize solution design\, development\, and deployment. \n 
URL:https://techfluentacademy.org/event/2026-cohort-introduction-to-microsofts-success-by-design/
CATEGORIES:2026 Cohort,Consulting Fundamentals,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
END:VCALENDAR