TechFluent Academy

2026 Cohort: Self-Study - D365CE Item by Item Training – Sales
2026-07-06 09:00 - 16:00 (America/Chicago)
Self-Study: D365 Sales IBI Training
These learning modules are self-paced and support your pursuit of the PL-200 and MB-910 Certifications. You will only have 30 days to complete this self-study. Delivered virtually via Teams to all students.
The Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear, step-by-step introduction to the tools and workflows that help manage customer relationships and drive sales. Through 37 easy-to-follow micro-courses and guided learning paths, learners gain hands-on experience navigating the system and understanding the end-to-end sales cycle.

Get familiar with the Sales app interface and navigation
Learn how to manage customer data with accounts and contacts
Track emails, calls, and tasks using activity management
Understand how to create and move opportunities through the sales pipeline
Explore how to create quotes and use sales forecasting tools

This beginner-friendly curriculum ensures learners develop a strong grasp of CRM fundamentals and are prepared to use Dynamics 365 Sales in real-world contexts.
