2026 Cohort: Creating Efficiencies
2026-05-29 09:00 - 16:00 (America/Chicago)
Creating Efficiencies
The purpose of this training day is to show students how to use datasets and dataflows to eliminate re-work. It will also include creating a composite model (online data model and local data model). Learners will be able to articulate the benefits and limitations of working with datasets and dataflows created by others. This knowledge can provide significant benefits to employers as TechFluent learners can articulate and implement more efficient ways of working with data. They will be able to help streamlined ways of creating Power BI reports. Learners will also be able to choose between using Import, Direct Query, and Live Connection for ingesting data and/or data models.

2026 Cohort: Intro to Fabric
2026-06-01 09:00 - 16:00
Introduction to Fabric
In this session, adult learners will gain a foundational understanding of Microsoft Fabric and its role in modern business environments. Participants will explore core functionalities, including data integration, analytics, and collaboration features. Through interactive discussions, practical demonstrations, and guided exercises, learners will develop the skills needed to effectively apply Microsoft Fabric in real-world scenarios. By the end of the session, attendees will be prepared to tackle key topics covered in the MB-920 certification exam with confidence, enhancing their ability to leverage Microsoft Fabric within Microsoft Dynamics 365 solutions. Ideal for professionals seeking to strengthen their expertise in business applications and data management.

2026 Cohort: Paginated Reports
2026-06-03 09:00 - 12:00
Paginated Reports
Power BI Report Builder doesn’t get anywhere near the love that Power BI Desktop does, but when you need a report that easily prints or converts to a multi-page PDF, it’s simply the right tool for the job. This session will help to clarify both when to use Power BI report builder to build paginated reports and how to create them in conjunction with Power BI reports and semantic models you may have already created.

2026 Cohort: Paginated Reports - Day 2
2026-06-05 09:00 - 12:00
Paginated Reports, Day 2
Power BI Report Builder doesn’t get anywhere near the love that Power BI Desktop does, but when you need a report that easily prints or converts to a multi-page PDF, it’s simply the right tool for the job. This session will help to clarify both when to use Power BI report builder to build paginated reports and how to create them in conjunction with Power BI reports and semantic models you may have already created.
Day 2 Agenda (3 hours)
1. Augmenting your first report

More advanced formatting
Working with other data region types
Working with grouping
Working with graphs

2. Creating a second report using a Power BI Semantic Model Data Source

Query filters & parameters deep dive
Title expressions
Common pitfalls
Embedding Paginated Reports into Existing Power BI Reports

2026 Cohort: Power BI Project Preparation
2026-06-08 09:00 - 12:00
Power BI Project Preparation
In this session, instructors will walk you through preparations for your Power BI Project.
Projects will be due June 23 – June 26.

2026 Cohort: Power BI Presentations
2026-06-23 - 2026-06-24, 2026-06-24 - 2026-06-25, 2026-06-25 - 2026-06-26, 2026-06-26 - 2026-06-27
Power BI Presentations
Capstone Style Projects are presented on-site for Industry Professional review and feedback.
Panel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.

2026 Cohort: Testing Accommodations, Exam Preparation, with Carol Smock
2026-06-29 09:00 - 10:00
Testing Accommodations, Exam Preparation
with Carol Smock
Executive Director at TechFluent Academy
In this session, our Executive Director will help you understand the Testing Accommodations available as you prepare to take your Certification Exams. She will also provide Study Guides and resources available to help you prepare for the Certification Exams.

2026 Cohort: Self-Study - D365CE Item by Item Training – Sales
2026-07-06 09:00 - 16:00
Self-Study: D365 Sales IBI Training
These learning modules are self-paced and support your pursuit of the PL-200 and MB-910 Certifications. You will only have 30 days to complete this self-study. Delivered virtually via Teams to all students.
The Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear, step-by-step introduction to the tools and workflows that help manage customer relationships and drive sales. Through 37 easy-to-follow micro-courses and guided learning paths, learners gain hands-on experience navigating the system and understanding the end-to-end sales cycle.

Get familiar with the Sales app interface and navigation
Learn how to manage customer data with accounts and contacts
Track emails, calls, and tasks using activity management
Understand how to create and move opportunities through the sales pipeline
Explore how to create quotes and use sales forecasting tools

This beginner-friendly curriculum ensures learners develop a strong grasp of CRM fundamentals and are prepared to use Dynamics 365 Sales in real-world contexts.

2026 Cohort: Self-Study - D365CE Item by Item Training - Customer Service App
2026-07-08 09:00 - 16:00
Self-Study: D365CE Item by Item Training – Customer Service App
Perfect for those new to customer support systems, the Customer Service curriculum introduces learners to the basics of managing customer issues with Dynamics 365. With 45 micro-courses tailored to beginners, it builds core skills needed to navigate service workflows, resolve cases, and support customers effectively.

Learn the structure and purpose of customer service cases
Understand how to search and use a knowledge base to resolve issues
Get introduced to Service Level Agreements (SLAs) and how they work
Explore tools for tracking customer communications and case progress
Gain visibility into how agents and teams collaborate within the system

By the end of this curriculum, first-time users will feel confident using D365 to handle and track customer service interactions.

2026 Cohort: Self-Study - D365CE Item by Item Training - Field Service App
2026-07-10 09:00 - 16:00
Self-Study: D365CE Item by Item Training – Field Service App
The Field Service curriculum is built for individuals with no prior experience in Dynamics 365 or field operations systems. It walks learners through the foundational concepts of delivering service in the field, managing technicians, and using technology to improve efficiency.

Understand what work orders are and how they’re created and completed
Learn how dispatchers assign tasks and optimize technician schedules
Get introduced to managing service parts, assets, and customer equipment
Explore how service agreements are created and used for recurring work
Become familiar with mobile tools used by field staff on the go

This set of 56 beginner-level micro-courses ensures learners are well-prepared to support and deliver field service using Dynamics 365.

2026 Cohort: Enterprise Resource Planning & What it Means in the Modern Workplace - Day 1
2026-07-13 09:00 - 16:00
Enterprise Resource Planning & What it Means in the Modern Workplace
Course description TBD.

2026 Cohort: Enterprise Resource Planning & What it Means in the Modern Workplace - Day 2
2026-07-14 09:00 - 16:00
Enterprise Resource Planning & What it Means in the Modern Workplace – Day 2
Course description TBD.

2026 Cohort: Self-Study - D365 FSCM IBI Training (2-Day Session)
2026-07-15 09:00 - 16:00, 2026-07-16 09:00 - 16:00
Self-Study: D365 FSCM IBI Training (2-Day Session)
The “Introduction to ERP” curriculum is designed for newcomers to Dynamics 365 Finance and Supply Chain. It provides a high-level orientation through a selection of sample micro-courses from IBI’s full D365 FSCM catalog. The curriculum builds familiarity with theD365 FSCM’s user interface, basic workflows, and major business areas, laying a strong foundation for future learning.

Learn how to navigate the D365 FSCM interface with confidence
Explore key business processes in Finance and Supply Chain
Preview typical business processes and workflows
See how data is entered and flows across functional areas

This introduction helps first-time users understand what D365 FSCM can do and prepares them to dive deeper into functional or role-specific training later on.
