BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//TechFluent Academy - ECPv6.15.11//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://techfluentacademy.org
X-WR-CALDESC:Events for TechFluent Academy
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20250309T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20251102T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20260308T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20261101T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20270314T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20271107T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260302T090000
DTEND;TZID=America/Chicago:20260302T160000
DTSTAMP:20260406T073107
CREATED:20251027T163444Z
LAST-MODIFIED:20260205T183428Z
UID:6513-1772442000-1772467200@techfluentacademy.org
SUMMARY:2026 Cohort: Configuration in D365CE with Matt Williams
DESCRIPTION:Configuration in D365CE \nwith Matt Williams \nPower Platform Functional Developer & Cloud Applications Consultant at Beringer Technology Group \nIn this session\, you will learn how to perform basic configurations in D365CE. This includes understanding the types of Columns\, Forms and Views available to use and how they change the user experience. During Lab Time\, you will practice creating Forms\, Views and Columns in your practice environment. When you complete this course\, you will understand and have experience in basic D365CE Configuration. \nThis course was originally designed by Matt Whitby of Stoneridge Software and has been enhanced by Andrea Lange of RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-configuration-in-d365ce/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260303T090000
DTEND;TZID=America/Chicago:20260303T160000
DTSTAMP:20260406T073107
CREATED:20250619T185315Z
LAST-MODIFIED:20251113T165556Z
UID:5918-1772528400-1772553600@techfluentacademy.org
SUMMARY:Self-Study: D365 FSCM IBI Training (Day 3)
DESCRIPTION:Self-Study: D365 FSCM IBI Training (5-Day Session) \nThe “Introduction to ERP” curriculum is designed for newcomers to Dynamics 365 Finance and Supply Chain. It provides a high-level orientation through a selection of sample micro-courses from IBI’s full D365 FSCM catalog. The curriculum builds familiarity with theD365 FSCM’s user interface\, basic workflows\, and major business areas\, laying a strong foundation for future learning. \n\nLearn how to navigate the D365 FSCM interface with confidence\nExplore key business processes in Finance and Supply Chain\nPreview typical business processes and workflows\nSee how data is entered and flows across functional areas\n\nThis introduction helps first-time users understand what D365 FSCM can do and prepares them to dive deeper into functional or role-specific training later on.
URL:https://techfluentacademy.org/event/self-study-d365-fscm-ibi-training-day-3/
LOCATION:MN
CATEGORIES:2025 Cohort,F&SCM Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260304T090000
DTEND;TZID=America/Chicago:20260304T160000
DTSTAMP:20260406T073107
CREATED:20250619T185453Z
LAST-MODIFIED:20251113T165556Z
UID:5920-1772614800-1772640000@techfluentacademy.org
SUMMARY:Self-Study: D365 FSCM IBI Training (Day 4)
DESCRIPTION:Self-Study: D365 FSCM IBI Training (5-Day Session) \nThe “Introduction to ERP” curriculum is designed for newcomers to Dynamics 365 Finance and Supply Chain. It provides a high-level orientation through a selection of sample micro-courses from IBI’s full D365 FSCM catalog. The curriculum builds familiarity with theD365 FSCM’s user interface\, basic workflows\, and major business areas\, laying a strong foundation for future learning. \n\nLearn how to navigate the D365 FSCM interface with confidence\nExplore key business processes in Finance and Supply Chain\nPreview typical business processes and workflows\nSee how data is entered and flows across functional areas\n\nThis introduction helps first-time users understand what D365 FSCM can do and prepares them to dive deeper into functional or role-specific training later on.
URL:https://techfluentacademy.org/event/self-study-d365-fscm-ibi-training-day-4/
LOCATION:MN
CATEGORIES:2025 Cohort,F&SCM Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260304T090000
DTEND;TZID=America/Chicago:20260304T160000
DTSTAMP:20260406T073107
CREATED:20251027T164206Z
LAST-MODIFIED:20251223T182724Z
UID:6515-1772614800-1772640000@techfluentacademy.org
SUMMARY:2026 Cohort: Model-Driven Apps\, with Pratima Surapaneni
DESCRIPTION:Model-Driven Apps \nwith Pratima Surapaneni  \nPower Platform Architect at Capgemini. \nIn this session\, you will learn why and when to leverage Model-Driven Apps with your D365CE System. We will discuss the Pros and Cons of Model-Driven Apps\, the Licensing impact on your Platform and the various Use Cases in which they are appropriate. You will learn the Components and Features available for configuration within the Model-Driven App and all basic and intermediate customization capabilities. Finally\, through a Hands-on Lab\, you will Build a Model-Driven App yourself. \nThis course was designed by Jesse Bucholz of Stoneridge Software and enhanced with current features by Shane Bradley of RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-model-driven-apps/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260305T090000
DTEND;TZID=America/Chicago:20260305T160000
DTSTAMP:20260406T073107
CREATED:20250619T185610Z
LAST-MODIFIED:20251113T165556Z
UID:5922-1772701200-1772726400@techfluentacademy.org
SUMMARY:Self-Study: D365 FSCM IBI Training (Day 5)
DESCRIPTION:Self-Study: D365 FSCM IBI Training (5-Day Session) \nThe “Introduction to ERP” curriculum is designed for newcomers to Dynamics 365 Finance and Supply Chain. It provides a high-level orientation through a selection of sample micro-courses from IBI’s full D365 FSCM catalog. The curriculum builds familiarity with theD365 FSCM’s user interface\, basic workflows\, and major business areas\, laying a strong foundation for future learning. \n\nLearn how to navigate the D365 FSCM interface with confidence\nExplore key business processes in Finance and Supply Chain\nPreview typical business processes and workflows\nSee how data is entered and flows across functional areas\n\nThis introduction helps first-time users understand what D365 FSCM can do and prepares them to dive deeper into functional or role-specific training later on.
URL:https://techfluentacademy.org/event/self-study-d365-fscm-ibi-training-day-5/
LOCATION:MN
CATEGORIES:2025 Cohort,F&SCM Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260306T090000
DTEND;TZID=America/Chicago:20260306T160000
DTSTAMP:20260406T073107
CREATED:20251212T211857Z
LAST-MODIFIED:20260205T200728Z
UID:6804-1772787600-1772812800@techfluentacademy.org
SUMMARY:2026 Cohort: Business Rules\, BPFs\, Workflows\, Dataverse Low Code Plugins\, with Tad Thompson
DESCRIPTION:  \n \nBusiness Rules\, BPFs\, Workflows\, Dataverse Low Code Plugins \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn what differentiates the Microsoft Business Applications from code-based solutions – the use of Business Rules\, Business Process Flows\, Workflows and Dataverse Low Code Plugins. When the course is complete\, you will be able to define and develop a solution with business rules\, business process flows\, workflows and low code plugins. You will be able to identify common situations when you should use these non-code based solutions without the help of a developer guiding you. \nThis course was developed by Evan Haws of Avanade and was enhanced by Nia Murphy of Globus.
URL:https://techfluentacademy.org/event/2026-cohort-business-rules-bpfs-workflows-dataverse-low-code-plugins/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260311T090000
DTEND;TZID=America/Chicago:20260311T160000
DTSTAMP:20260406T073107
CREATED:20251027T172606Z
LAST-MODIFIED:20251223T182846Z
UID:6522-1773219600-1773244800@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Power Apps\, with Vikas Jha - Day 1
DESCRIPTION:Introduction to Power Apps \nwith Vikas Jha  \nPowerPlatform Functional Consultant at Capgemini (2-Day Session) \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-power-apps-day-1/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260312T090000
DTEND;TZID=America/Chicago:20260312T160000
DTSTAMP:20260406T073107
CREATED:20251027T172713Z
LAST-MODIFIED:20251223T182924Z
UID:6524-1773306000-1773331200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Power Apps\, with Vikas Jha - Day 2
DESCRIPTION:Introduction to Power Apps \nWith Vikas Jha  \nPower Platform Functional Consultant at Capgemini (2-Day Session) \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-power-apps-day-2/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260316T090000
DTEND;TZID=America/Chicago:20260316T160000
DTSTAMP:20260406T073107
CREATED:20251027T172833Z
LAST-MODIFIED:20260206T164240Z
UID:6527-1773651600-1773676800@techfluentacademy.org
SUMMARY:2026 Cohort: Power Pages\, with Tad Thompson
DESCRIPTION:Power Pages \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn to build the Microsoft equivalent of a web-based Portal / website using the Power Pages technology. Upon completion of this course you will understand where Power Pages sits within the Power Platform. You will be able to create and customize Power Pages web pages. You will be able to customize the styling to align with an organization’s brand. You will be able to add Dataverse components to a Power Pages website and enforce security. And you will be able to create and deploy a Power Pages website successfully. \nThis course was developed by William McLendon\, MVP at RSM US LLP.
URL:https://techfluentacademy.org/event/2026-cohort-power-pages/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260318T090000
DTEND;TZID=America/Chicago:20260318T160000
DTSTAMP:20260406T073107
CREATED:20251027T173054Z
LAST-MODIFIED:20260209T211704Z
UID:6529-1773824400-1773849600@techfluentacademy.org
SUMMARY:2026 Cohort: Power Automate\, with Mary Myers and Barb Borrowman - Day 1
DESCRIPTION:Power Automate  \nwith Mary Myers and Barb Borrowman  \nMary is a Microsoft MVP\, Power Platform Expert\, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement.
URL:https://techfluentacademy.org/event/2026-cohort-power-automate-day-1/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260319T090000
DTEND;TZID=America/Chicago:20260319T160000
DTSTAMP:20260406T073107
CREATED:20251027T173158Z
LAST-MODIFIED:20260209T211848Z
UID:6530-1773910800-1773936000@techfluentacademy.org
SUMMARY:2026 Cohort: Power Automate\, with Mary Myers and Barb Borrowman - Day 2
DESCRIPTION:Power Automate  \nwith Mary Myers and Barb Borrowman  \nMary is a Microsoft MVP\, Power Platform Expert\, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement. \n 
URL:https://techfluentacademy.org/event/2026-cohort-power-automate-day-2/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260320T090000
DTEND;TZID=America/Chicago:20260320T160000
DTSTAMP:20260406T073107
CREATED:20251027T173306Z
LAST-MODIFIED:20260209T212033Z
UID:6531-1773997200-1774022400@techfluentacademy.org
SUMMARY:2026 Cohort: Power Automate\, with Mary Myers and Barb Borrowman - Day 3
DESCRIPTION:Power Automate  \nwith Mary Myers and Barb Borrowman  \nMary is a Microsoft MVP\, Power Platform Expert\, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement.
URL:https://techfluentacademy.org/event/2026-cohort-power-automate-day-3/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260324T090000
DTEND;TZID=America/Chicago:20260324T160000
DTSTAMP:20260406T073107
CREATED:20251027T173453Z
LAST-MODIFIED:20260206T171225Z
UID:6535-1774342800-1774368000@techfluentacademy.org
SUMMARY:2026 Cohort: Sales\, Marketing and Customer Service Co-Pilot
DESCRIPTION:Sales\, Marketing and Customer Service Co-Pilot  \nThis hands-on course equips professionals with the skills to harness Microsoft Copilot across sales\, marketing\, and customer service functions. Participants will learn how to streamline workflows\, personalize customer engagement\, and drive data-informed decisions using AI-powered tools embedded in Dynamics 365. \nThrough real-world scenarios and guided practice\, learners will explore how Copilot enhances productivity—from drafting compelling marketing content and analyzing campaign performance to generating sales insights and resolving customer inquiries with speed and precision. \nBy the end of the course\, participants will be able to: \n\nAutomate routine tasks and communications across CRM and marketing platforms\nUse Copilot to extract actionable insights from customer data and sales pipelines\nGenerate persuasive content for campaigns\, proposals\, and customer outreach\nImprove customer service responsiveness and personalization using AI assistance\nIntegrate Copilot into daily workflows for consistent\, scalable impact\n\n 
URL:https://techfluentacademy.org/event/2026-cohort-sales-marketing-and-customer-service-co-pilot/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260325T090000
DTEND;TZID=America/Chicago:20260325T160000
DTSTAMP:20260406T073107
CREATED:20251027T173953Z
LAST-MODIFIED:20251223T183658Z
UID:6537-1774429200-1774454400@techfluentacademy.org
SUMMARY:2026 Cohort: Co-Pilot Studio - PVA with\, Sameer Pathak - Day 1
DESCRIPTION:Co-Pilot Studio\, Power Virtual Agents  \nwith Sameer Pathak  \nAssociate Technical Architect at Capgemini (2-Day Session) \nIn this session\, you’ll explore the fundamentals of Microsoft Copilot and Power Virtual Agents\, learning how they enhance user interactions and automate business processes. You’ll gain hands-on experience configuring and deploying chatbots\, integrating them into business applications to improve engagement. Discover how AI-driven automation can streamline workflows and boost efficiency\, while Copilot helps generate insights and support decision-making within tools like Microsoft Dynamics 365. You’ll also learn best practices for conversational AI\, ensuring clear and effective interactions. By connecting Power Virtual Agents with Microsoft Dataverse and Power Automate\, you’ll enable seamless data flow and automated actions. Customize chatbot functionalities for specific business needs and prepare for the Basic Business Application Certification with key concepts and exam strategies. \nThis course developed by Simon Wang\, of Microsoft.
URL:https://techfluentacademy.org/event/2026-cohort-co-pilot-studio-pva-day-1/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260326T090000
DTEND;TZID=America/Chicago:20260326T160000
DTSTAMP:20260406T073107
CREATED:20251027T174157Z
LAST-MODIFIED:20251223T183632Z
UID:6538-1774515600-1774540800@techfluentacademy.org
SUMMARY:2026 Cohort: Co-Pilot Studio - PVA\, with Sameer Pathak - Day 2
DESCRIPTION:Co-Pilot Studio\, Power Virtual Agents \n with Sameer Pathak  \nAssociate Technical Architect at Capgemini (2-Day Session) \nIn this session\, you’ll explore the fundamentals of Microsoft Copilot and Power Virtual Agents\, learning how they enhance user interactions and automate business processes. You’ll gain hands-on experience configuring and deploying chatbots\, integrating them into business applications to improve engagement. Discover how AI-driven automation can streamline workflows and boost efficiency\, while Copilot helps generate insights and support decision-making within tools like Microsoft Dynamics 365. You’ll also learn best practices for conversational AI\, ensuring clear and effective interactions. By connecting Power Virtual Agents with Microsoft Dataverse and Power Automate\, you’ll enable seamless data flow and automated actions. Customize chatbot functionalities for specific business needs and prepare for the Basic Business Application Certification with key concepts and exam strategies. \nThis course developed by Simon Wang\, of Microsoft.
URL:https://techfluentacademy.org/event/2026-cohort-co-pilot-studio-pva-day-2/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260330T090000
DTEND;TZID=America/Chicago:20260330T160000
DTSTAMP:20260406T073107
CREATED:20260216T181134Z
LAST-MODIFIED:20260302T211314Z
UID:6978-1774861200-1774886400@techfluentacademy.org
SUMMARY:2026 Cohort: Sales + Co-Pilot\, with Mike Hauck
DESCRIPTION:  \nSales + CoPilot \nwith Mike Hauck\, \n\n\nChief People and Experience Officer (CPXO) at CongruentX\n\n\n  \n 
URL:https://techfluentacademy.org/event/2026-cohort-sales-co-pilot/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260401T090000
DTEND;TZID=America/Chicago:20260401T160000
DTSTAMP:20260406T073107
CREATED:20251027T183319Z
LAST-MODIFIED:20251223T183726Z
UID:6543-1775034000-1775059200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Customer Service
DESCRIPTION:Introduction to Customer Service \nIn this session\, we will explain the Customer Service apps\, what for and how they are used in the Modern Workplace. By the end of this course\, you will be able to navigate the entire module and understand all of the Customer Service Apps. You will be introduced to the Common Terms and features of the Customer Service App. You will learn the commonly used tables and features in the Common Service area of the Customer Service Center. You will be given a tour of the Customer Service Admin Center. You will review the Customer Service Default Business Process Flow including Service Level Agreements and Entitlements\, Knowledge Base Articles\, Queues and Routing Rules. And\, finally\, you will be introduced to the Customer Service Workspace App. \nThis course was developed by Michael Hauck of congruentX.
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-customer-service/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260403T090000
DTEND;TZID=America/Chicago:20260403T160000
DTSTAMP:20260406T073107
CREATED:20251027T183435Z
LAST-MODIFIED:20251223T184052Z
UID:6545-1775206800-1775232000@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Customer Insight - Journeys\, with Sissy Bottcher
DESCRIPTION:Intro to Customer Insight – Journeys \n with Sissy Bottcher  \nDynamics Customer Engagement Expert at Avanade.  \nIn this session\, we will introduce you to the Customer Insight – Journeys Module (what used to be known as the Marketing Module). At the completion of this course you will understand Marketing concepts and personas within the D365CE business application. You will understand the D365 Customer Insights – Journeys capabilities. You will get hands on with Generative AI journey design and marketing emails\, SMS message creation and push notifications\, customer segments\, event management\, landing pages and much more! And\, we will build your confidence in speaking to and creating marketing automation with D365CE Customer Insights – Journeys. \nThis course was developed by Adam Hallbeck of Microsoft.
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-customer-insight-journeys/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260406T090000
DTEND;TZID=America/Chicago:20260406T160000
DTSTAMP:20260406T073107
CREATED:20251027T183559Z
LAST-MODIFIED:20251223T184118Z
UID:6547-1775466000-1775491200@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to OmniChannel
DESCRIPTION:Introduction to OmniChannel \nIn this session\, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center Module allowing multiple channels of communication in a single environment. The purpose of this session is to demonstrate what Microsoft is working to accomplish with this new experience by curating a Model-Driven App specifically to accomplish a customer service experience with multiple channels of communication. \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-omnichannel/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260407T110000
DTEND;TZID=America/Chicago:20260407T130000
DTSTAMP:20260406T073107
CREATED:20250619T190150Z
LAST-MODIFIED:20251113T165555Z
UID:5925-1775559600-1775566800@techfluentacademy.org
SUMMARY:2025 Cohort Graduation
DESCRIPTION:test
URL:https://techfluentacademy.org/event/2025-graduation/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,Graduation Ceremonies
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260408T090000
DTEND;TZID=America/Chicago:20260408T160000
DTSTAMP:20260406T073107
CREATED:20251027T183716Z
LAST-MODIFIED:20251223T184146Z
UID:6549-1775638800-1775664000@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Project Operations\, with Sissy Bottcher
DESCRIPTION:Introduction to Project Operations \n with Sissy Bottcher  \nDynamics Customer Engagement Expert at Avanade.  \nIn this session\, you’ll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage this business application to optimize project management and automate critical business processes. We will explore key features such as resource allocation\, financial setup\, and workflow automation to enhance operational efficiency. You will see demos using project templates\, defining business rules\, and customizing configurations to meet specific organizational needs. By the end of the session\, you will understand why businesses want to use Project Operations for seamless execution and improved collaboration and you will be able to configure the baseline functionality of the App. \nKey takeaways: \n\nUnderstand the primary features and benefits of the Project Operations App and how it is used in the Modern Workplace\nUnderstand how CoPilot can be deployed to work within the Project Operations App natively\nUnderstand the baseline configurations to stand up a Project Operations App\nPractice configuring key areas of the Project Operations App\nUnderstand inter-dependencies of the App for better approaches to business requirements design discussions
URL:https://techfluentacademy.org/event/intro-to-project-operations-with-ashley-steiner-microsoft-mvp-copy/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260410T090000
DTEND;TZID=America/Chicago:20260410T160000
DTSTAMP:20260406T073107
CREATED:20251027T183812Z
LAST-MODIFIED:20251223T184206Z
UID:6552-1775811600-1775836800@techfluentacademy.org
SUMMARY:2026 Cohort: Intro to Field Service App
DESCRIPTION:Introduction to Field Service App \nIn this session\, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will share real world use cases and discuss the difference between Field Service versus Connected Field Service. You will learn each of the Field Service components – Work Orders\, Assets\, Inventory Management and Scheduling. We will then provide a detailed demo of the Field Service from the perspective of the Work Order Workflow as well as the Self-Scheduling Portal. When this course is complete\, you will have a detailed understanding of the Field Service App and know when it is appropriate to deploy this solution and how best to configure the default components for successful delivery. \nThis course was developed by William McLendon\, MVP of RSM US LLP. \n 
URL:https://techfluentacademy.org/event/2026-cohort-intro-to-field-service-app/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260413T090000
DTEND;TZID=America/Chicago:20260413T120000
DTSTAMP:20260406T073107
CREATED:20251027T184209Z
LAST-MODIFIED:20251223T184305Z
UID:6554-1776070800-1776081600@techfluentacademy.org
SUMMARY:2026 Cohort: CE/Power Platform Project Preparation\, Day 1
DESCRIPTION:CE/Power Platform Project Preparation  \nProjects will be due April 29 – May 1\, 2026. \n 
URL:https://techfluentacademy.org/event/2026-cohort-ce-power-platform-project-preparation/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260416T090000
DTEND;TZID=America/Chicago:20260416T160000
DTSTAMP:20260406T073107
CREATED:20251027T152356Z
LAST-MODIFIED:20260105T134640Z
UID:6477-1776330000-1776355200@techfluentacademy.org
SUMMARY:2026 Cohort: Introduction to Microsoft's Success by Design
DESCRIPTION:Introduction to Success by Design \nIn this session\, we will introduce you to Microsoft’s premier FastTrack methodology agnostic delivery tool to ensure successful solution implementation end users and Microsoft Partners. Participants will explore the Success by Design framework and its pivotal role in guiding Dynamics 365 implementations. You will receive an in-depth review of key project phases\, best practices\, and FastTrack techniques\, as well as gain practical strategies for planning\, execution\, and risk mitigation of projects on which you participate. The course will also emphasize solution architecture\, governance\, and compliance\, ensuring secure and efficient deployments. Hands-on workshops will provide an opportunity to assess scalability and performance\, while real-world case studies will prepare participants for implementation challenges. By the end of the session\, learners will be equipped with actionable insights to optimize solution design\, development\, and deployment. \n 
URL:https://techfluentacademy.org/event/2026-cohort-introduction-to-microsofts-success-by-design/
LOCATION:MN
CATEGORIES:2026 Cohort,Consulting Fundamentals,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260417T090000
DTEND;TZID=America/Chicago:20260417T160000
DTSTAMP:20260406T073107
CREATED:20251027T152546Z
LAST-MODIFIED:20260105T134731Z
UID:6478-1776416400-1776441600@techfluentacademy.org
SUMMARY:2026 Cohort: Introduction to Microsoft's Success by Design - Day 2
DESCRIPTION:Introduction to Success by Design \nIn this session\, we will introduce you to Microsoft’s premier FastTrack methodology agnostic delivery tool to ensure successful solution implementation end users and Microsoft Partners. Participants will explore the Success by Design framework and its pivotal role in guiding Dynamics 365 implementations. You will receive an in-depth review of key project phases\, best practices\, and FastTrack techniques\, as well as gain practical strategies for planning\, execution\, and risk mitigation of projects on which you participate. The course will also emphasize solution architecture\, governance\, and compliance\, ensuring secure and efficient deployments. Hands-on workshops will provide an opportunity to assess scalability and performance\, while real-world case studies will prepare participants for implementation challenges. By the end of the session\, learners will be equipped with actionable insights to optimize solution design\, development\, and deployment.
URL:https://techfluentacademy.org/event/2026-cohort-introduction-to-microsofts-success-by-design-day-2/
LOCATION:MN
CATEGORIES:2026 Cohort,Consulting Fundamentals,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260429
DTEND;VALUE=DATE:20260430
DTSTAMP:20260406T073107
CREATED:20251027T184810Z
LAST-MODIFIED:20251223T184347Z
UID:6559-1777420800-1777507199@techfluentacademy.org
SUMMARY:2026 Cohort: CE / Power Platform Project Presentations
DESCRIPTION:CE / Power Platform Project Presentations \nAll students will present their projects for feedback from Industry Professionals. \nPanel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
URL:https://techfluentacademy.org/event/2026-cohort-ce-power-platform-project-presentations/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Consulting Fundamentals,Live Virtual,Microsoft Fundamentals,Tech Fundamentals Class
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260430
DTEND;VALUE=DATE:20260501
DTSTAMP:20260406T073107
CREATED:20251027T184837Z
LAST-MODIFIED:20251223T184403Z
UID:6561-1777507200-1777593599@techfluentacademy.org
SUMMARY:2026 Cohort: CE / Power Platform Project Presentations
DESCRIPTION:CE / Power Platform Project Presentations \nAll students will present their projects for feedback from Industry Professionals. \nPanel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
URL:https://techfluentacademy.org/event/2026-cohort-ce-power-platform-project-presentations-2/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Consulting Fundamentals,Live Virtual,Microsoft Fundamentals,Tech Fundamentals Class
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260501
DTEND;VALUE=DATE:20260502
DTSTAMP:20260406T073107
CREATED:20251027T184859Z
LAST-MODIFIED:20251223T184423Z
UID:6562-1777593600-1777679999@techfluentacademy.org
SUMMARY:2026 Cohort: CE / Power Platform Project Presentations
DESCRIPTION:CE / Power Platform Project Presentations \nAll students will present their projects for feedback from Industry Professionals. \nPanel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
URL:https://techfluentacademy.org/event/2026-cohort-ce-power-platform-project-presentations-3/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track,Consulting Fundamentals,Live Virtual,Microsoft Fundamentals,Tech Fundamentals Class
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260504T090000
DTEND;TZID=America/Chicago:20260504T160000
DTSTAMP:20260406T073107
CREATED:20251029T145551Z
LAST-MODIFIED:20251223T184507Z
UID:6565-1777885200-1777910400@techfluentacademy.org
SUMMARY:2026 Cohort: Advanced Microsoft Excel
DESCRIPTION:Advanced Microsoft Excel
URL:https://techfluentacademy.org/event/2026-cohort-advanced-microsoft-excel/
LOCATION:MN
CATEGORIES:2026 Cohort,Live Virtual,Microsoft Fundamentals,Tech Fundamentals Class
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260505T153000
DTEND;TZID=America/Chicago:20260505T170000
DTSTAMP:20260406T073107
CREATED:20251029T150542Z
LAST-MODIFIED:20251223T184550Z
UID:6570-1777995000-1778000400@techfluentacademy.org
SUMMARY:2026 Cohort: Self-Study - Getting Started With Power BI
DESCRIPTION:Getting Started With Power BI (1.5) – Learn how to view and manipulate data in Power BI Service\, the online version of the popular Microsoft data visualization tool. Gini von Courter explores the features used most by Power BI “consumers”—the end users of Power BI content such as dashboards and reports. Learn how to sign up for Power BI and navigate a typical app. Find out how to subscribe to dashboards—collections of visualizations taken from reports and workbooks—and view individual tiles\, add comments\, set alerts\, and share dashboards and tiles with team members. Explore reports\, which display data in more detail. Go over how to sort and filter\, export\, and share reports\, either directly through Power BI or as a PowerPoint or PDF export. Finally\, learn how to view your dashboards and reports on the go using the Power BI mobile app. \n \n 
URL:https://techfluentacademy.org/event/2026-cohort-getting-started-with-power-bi/
LOCATION:MN
CATEGORIES:2026 Cohort,Power BI Certification Track
END:VEVENT
END:VCALENDAR