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X-WR-CALDESC:Events for TechFluent Academy
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DTSTART;TZID=America/Chicago:20260706T090000
DTEND;TZID=America/Chicago:20260706T160000
DTSTAMP:20260406T142213
CREATED:20251030T153058Z
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UID:6612-1783328400-1783353600@techfluentacademy.org
SUMMARY:2026 Cohort: Self-Study - D365CE Item by Item Training – Sales
DESCRIPTION:Self-Study: D365 Sales IBI Training \nThese learning modules are self-paced and support your pursuit of the PL-200 and MB-910 Certifications. You will only have 30 days to complete this self-study. Delivered virtually via Teams to all students.\nThe Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear\, step-by-step introduction to the tools and workflows that help manage customer relationships and drive sales. Through 37 easy-to-follow micro-courses and guided learning paths\, learners gain hands-on experience navigating the system and understanding the end-to-end sales cycle. \n\nGet familiar with the Sales app interface and navigation\nLearn how to manage customer data with accounts and contacts\nTrack emails\, calls\, and tasks using activity management\nUnderstand how to create and move opportunities through the sales pipeline\nExplore how to create quotes and use sales forecasting tools\n\nThis beginner-friendly curriculum ensures learners develop a strong grasp of CRM fundamentals and are prepared to use Dynamics 365 Sales in real-world contexts.
URL:https://techfluentacademy.org/event/2026-cohort-self-study-d365-fscm-ibi-training-5-day-session/
LOCATION:MN
CATEGORIES:2026 Cohort,F&SCM Certification Track,Live Virtual
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260708T090000
DTEND;TZID=America/Chicago:20260708T160000
DTSTAMP:20260406T142213
CREATED:20251030T153735Z
LAST-MODIFIED:20251223T185420Z
UID:6616-1783501200-1783526400@techfluentacademy.org
SUMMARY:2026 Cohort: Self-Study - D365CE Item by Item Training - Customer Service App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Customer Service App \nPerfect for those new to customer support systems\, the Customer Service curriculum introduces learners to the basics of managing customer issues with Dynamics 365. With 45 micro-courses tailored to beginners\, it builds core skills needed to navigate service workflows\, resolve cases\, and support customers effectively. \n\nLearn the structure and purpose of customer service cases\nUnderstand how to search and use a knowledge base to resolve issues\nGet introduced to Service Level Agreements (SLAs) and how they work\nExplore tools for tracking customer communications and case progress\nGain visibility into how agents and teams collaborate within the system\n\nBy the end of this curriculum\, first-time users will feel confident using D365 to handle and track customer service interactions.
URL:https://techfluentacademy.org/event/2026-cohort-self-study-d365ce-item-by-item-training-customer-service-app/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260710T090000
DTEND;TZID=America/Chicago:20260710T160000
DTSTAMP:20260406T142213
CREATED:20251030T154259Z
LAST-MODIFIED:20251223T185443Z
UID:6620-1783674000-1783699200@techfluentacademy.org
SUMMARY:2026 Cohort: Self-Study - D365CE Item by Item Training - Field Service App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Field Service App \nThe Field Service curriculum is built for individuals with no prior experience in Dynamics 365 or field operations systems. It walks learners through the foundational concepts of delivering service in the field\, managing technicians\, and using technology to improve efficiency. \n\nUnderstand what work orders are and how they’re created and completed\nLearn how dispatchers assign tasks and optimize technician schedules\nGet introduced to managing service parts\, assets\, and customer equipment\nExplore how service agreements are created and used for recurring work\nBecome familiar with mobile tools used by field staff on the go\n\nThis set of 56 beginner-level micro-courses ensures learners are well-prepared to support and deliver field service using Dynamics 365.
URL:https://techfluentacademy.org/event/2026-cohort-self-study-d365ce-item-by-item-training-field-service-app/
LOCATION:MN
CATEGORIES:2026 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260713T090000
DTEND;TZID=America/Chicago:20260713T160000
DTSTAMP:20260406T142213
CREATED:20251030T154807Z
LAST-MODIFIED:20251223T192217Z
UID:6625-1783933200-1783958400@techfluentacademy.org
SUMMARY:2026 Cohort: Enterprise Resource Planning & What it Means in the Modern Workplace - Day 1
DESCRIPTION:Enterprise Resource Planning & What it Means in the Modern Workplace \nCourse description TBD. \n 
URL:https://techfluentacademy.org/event/2026-cohort-enterprise-resource-planning-what-it-means-in-the-modern-workplace/
LOCATION:MN
CATEGORIES:2026 Cohort,Consulting Fundamentals
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260714T090000
DTEND;TZID=America/Chicago:20260714T160000
DTSTAMP:20260406T142213
CREATED:20251030T154920Z
LAST-MODIFIED:20251223T192318Z
UID:6626-1784019600-1784044800@techfluentacademy.org
SUMMARY:2026 Cohort: Enterprise Resource Planning & What it Means in the Modern Workplace - Day 2
DESCRIPTION:Enterprise Resource Planning & What it Means in the Modern Workplace – Day 2  \nCourse description TBD.  
URL:https://techfluentacademy.org/event/2026-cohort-enterprise-resource-planning-what-it-means-in-the-modern-workplace-day-2/
LOCATION:MN
CATEGORIES:2026 Cohort,Consulting Fundamentals
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260715T090000
DTEND;TZID=America/Chicago:20260715T160000
DTSTAMP:20260406T142213
CREATED:20251030T155213Z
LAST-MODIFIED:20251223T192337Z
UID:6630-1784106000-1784131200@techfluentacademy.org
SUMMARY:2026 Cohort: Self-Study - D365 FSCM IBI Training (2-Day Session)
DESCRIPTION:Self-Study: D365 FSCM IBI Training (2-Day Session) \nThe “Introduction to ERP” curriculum is designed for newcomers to Dynamics 365 Finance and Supply Chain. It provides a high-level orientation through a selection of sample micro-courses from IBI’s full D365 FSCM catalog. The curriculum builds familiarity with theD365 FSCM’s user interface\, basic workflows\, and major business areas\, laying a strong foundation for future learning. \n\nLearn how to navigate the D365 FSCM interface with confidence\nExplore key business processes in Finance and Supply Chain\nPreview typical business processes and workflows\nSee how data is entered and flows across functional areas\n\nThis introduction helps first-time users understand what D365 FSCM can do and prepares them to dive deeper into functional or role-specific training later on.
URL:https://techfluentacademy.org/event/2026-cohort-self-study-d365-fscm-ibi-training-2-day-session/
LOCATION:MN
CATEGORIES:2026 Cohort,F&SCM Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20260716T090000
DTEND;TZID=America/Chicago:20260716T160000
DTSTAMP:20260406T142213
CREATED:20251030T155338Z
LAST-MODIFIED:20251223T192406Z
UID:6631-1784192400-1784217600@techfluentacademy.org
SUMMARY:2026 Cohort: Self-Study - D365 FSCM IBI Training (2-Day Session)
DESCRIPTION:Self-Study: D365 FSCM IBI Training (2-Day Session)  \nThe “Introduction to ERP” curriculum is designed for newcomers to Dynamics 365 Finance and Supply Chain. It provides a high-level orientation through a selection of sample micro-courses from IBI’s full D365 FSCM catalog. The curriculum builds familiarity with theD365 FSCM’s user interface\, basic workflows\, and major business areas\, laying a strong foundation for future learning. \n\nLearn how to navigate the D365 FSCM interface with confidence\nExplore key business processes in Finance and Supply Chain\nPreview typical business processes and workflows\nSee how data is entered and flows across functional areas\n\nThis introduction helps first-time users understand what D365 FSCM can do and prepares them to dive deeper into functional or role-specific training later on.
URL:https://techfluentacademy.org/event/2026-cohort-self-study-d365-fscm-ibi-training-2-day-session-2/
LOCATION:MN
CATEGORIES:2026 Cohort,F&SCM Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
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