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DTSTART;TZID=America/Chicago:20250804T090000
DTEND;TZID=America/Chicago:20250804T160000
DTSTAMP:20260405T140339
CREATED:20250614T211856Z
LAST-MODIFIED:20251113T165714Z
UID:5653-1754298000-1754323200@techfluentacademy.org
SUMMARY:Dataverse / Relational Databases\, with Wes Preston MVP
DESCRIPTION:Dataverse / Relational Databases \nwith Wes Preston MVP \nOwner / Principal Consultant at TrecStone \nIn this course\, we will introduce you to the concept of a relational database and its primary functions of data storage and management. We will use use-cases to demonstrate the strengths and weaknesses between the the use of SharePoint versus Dataverse as the core database. When you complete this course\, you will clearly understand Power Platform environments and their role in enabling responsible and maintainable application lifecycle management. And\, you will understand how to properly architect tables\, columns and proper relationships within the Dataverse. \n 
URL:https://techfluentacademy.org/event/dataverse-relational-databases/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250805T090000
DTEND;TZID=America/Chicago:20250805T160000
DTSTAMP:20260405T140339
CREATED:20250614T215101Z
LAST-MODIFIED:20251113T165714Z
UID:5655-1754384400-1754409600@techfluentacademy.org
SUMMARY:Solutions & Solution Management\, with Andrea Lange
DESCRIPTION:Introduction to Solution Management & Application Lifecycle Management \nwith Andrea Lange \nTechnology Consulting Manager at RSM US LLP \nIn this session\, we will introduce the concept of Solution Management as it applies within the Microsoft Ecosystem. At the completion of this course\, you will understand the difference between unmanaged and managed solutions and when and why to use each type. We will discuss solution objects and components and practice the creation\, modification\, import and export. And\, we will discuss the concepts around Application Lifecycle Management – what it is and how Solutions fit into ALM as a Best Practice. Reference Materials are provided. \nThis course was designed by Heidi Neuhauser of Reenhanced and has been enhanced by Andrea Lange of RSM.
URL:https://techfluentacademy.org/event/solutions-solution-management-with-andrea-lange/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250806T090000
DTEND;TZID=America/Chicago:20250806T160000
DTSTAMP:20260405T140339
CREATED:20250615T173130Z
LAST-MODIFIED:20251113T165714Z
UID:5658-1754470800-1754496000@techfluentacademy.org
SUMMARY:Configuration in D365CE\, with Andrea Lange
DESCRIPTION:Configuration in D365CE \nwith Andrea Lange  \nTechnical Consulting Manager at RSM US LLP \nIn this session\, you will learn how to perform basic configurations in D365CE. This includes understanding the types of Columns\, Forms and Views available to use and how they change the user experience. During Lab Time\, you will practice creating Forms\, Views and Columns in your practice environment. When you complete this course\, you will understand and have experience in basic D365CE Configuration. \nThis course was designed by Matt Whitby of Stoneridge Software and has been enhanced by Andrea Lange of RSM US LLP.
URL:https://techfluentacademy.org/event/configuration-in-d365ce-with-andrea-lange/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250807T090000
DTEND;TZID=America/Chicago:20250807T160000
DTSTAMP:20260405T140339
CREATED:20250615T180829Z
LAST-MODIFIED:20251113T165713Z
UID:5660-1754557200-1754582400@techfluentacademy.org
SUMMARY:Business Rules\, BPFs\, Workflows\, Dataverse Low Code Plugins\, with Nia Murphy\, MCSA
DESCRIPTION:Business Rules\, BPFs\, Workflows\, Dataverse Low Code Plugins \nwith Nia Murphy\, MCSA \nBusiness Analyst at Globus\, Family of Brands \nIn this session\, you will learn what differentiates the Microsoft Business Applications from code-based solutions – the use of Business Rules\, Business Process Flows\, Workflows and Dataverse Low Code Plugins. When the course is complete\, you will be able to define and develop a solution with business rules\, business process flows\, workflows and low code plugins. You will be able to identify common situations when you should use these non-code based solutions without the help of a developer guiding you. \nThis course was developed by Evan Haws of Avanade and was enhanced by Nia Murphy of Globus. \nNOTE ABOUT Live Virtual Delivery of Class: This class will be delivered Live Virtual\, which means the Instructor will not be present in the classroom. We strongly encourage all students to be present in the classroom as we will still have 2 Trainer Assistants present to assist with Lab Exercises and this material is quite intensive. However\, if you feel you will learn best attending from a Virtual Location\, you may make PRE-ARRANGEMENTS with the Program Manager 1 week in advance to attend Live Virtual. You are expected to be ENGAGED throughout the class – which means you will need to be commenting on the instruction\, asking questions in the Chat and interacting throughout the entire day with responses and emojis to the instructor in the Chat. Failure to be engaged will require that you attend all future Live Virtual Classes in person. This is non-negotiable. \n 
URL:https://techfluentacademy.org/event/business-rules-bpfs-workflows-dataverse-low-code-plugins-with-nia-murphy-mcsa/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250811T090000
DTEND;TZID=America/Chicago:20250811T160000
DTSTAMP:20260405T140339
CREATED:20250615T202812Z
LAST-MODIFIED:20251113T165713Z
UID:5675-1754902800-1754928000@techfluentacademy.org
SUMMARY:Model-Driven Apps\, with Shane Bradley
DESCRIPTION:Model-Driven Apps \nwith Shane Bradley \nD365 Consulting Supervisor at RSM US LLP \nIn this session\, you will learn why and when to leverage Model-Driven Apps with your D365CE System. We will discuss the Pros and Cons of Model-Driven Apps\, the Licensing impact on your Platform and the various Use Cases in which they are appropriate. You will learn the Components and Features available for configuration within the Model-Driven App and all basic and intermediate customization capabilities. Finally\, through a Hands-on Lab\, you will Build a Model-Driven App yourself. \nThis course was designed by Jesse Bucholz of Stoneridge Software and enhanced with current features by Shane Bradley of RSM US LLP.
URL:https://techfluentacademy.org/event/model-driven-apps-with-shane-bradley/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250812T090000
DTEND;TZID=America/Chicago:20250812T160000
DTSTAMP:20260405T140339
CREATED:20250615T205551Z
LAST-MODIFIED:20251113T165713Z
UID:5678-1754989200-1755014400@techfluentacademy.org
SUMMARY:Intro to Power Platform\, with Tad Thompson
DESCRIPTION:Introduction to Power Platform  \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will be introduced to the Power Platform and all elements involved in providing true digital transformation. At the end of this course you will understand how the Power Platform solves the issues of Budget Constraint\, Time and Resource Constraint\, Business Expectations\, Automating Paper Processes\, and how to use low-code solutions to Automate Complex Processes.
URL:https://techfluentacademy.org/event/intro-to-power-platform-with-tad-thompson/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250813T090000
DTEND;TZID=America/Chicago:20250813T160000
DTSTAMP:20260405T140339
CREATED:20250615T210413Z
LAST-MODIFIED:20251113T165713Z
UID:5683-1755075600-1755100800@techfluentacademy.org
SUMMARY:Intro to Power Apps\, with Tad Thompson
DESCRIPTION:Introduction to Power Apps (2-Day Session) \nwith Tad Thompson \nCloud Solution Architect at Microsoft
URL:https://techfluentacademy.org/event/intro-to-power-apps-with-tad-thompson-2/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250814T090000
DTEND;TZID=America/Chicago:20250814T160000
DTSTAMP:20260405T140339
CREATED:20250615T210225Z
LAST-MODIFIED:20251113T165713Z
UID:5681-1755162000-1755187200@techfluentacademy.org
SUMMARY:Intro to Power Apps\, with Tad Thompson
DESCRIPTION:Introduction to Power Apps (2-Day Session) \nwith Tad Thompson \nCloud Solution Architect at Microsoft
URL:https://techfluentacademy.org/event/intro-to-power-apps-with-tad-thompson/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250819T090000
DTEND;TZID=America/Chicago:20250819T160000
DTSTAMP:20260405T140339
CREATED:20250615T212329Z
LAST-MODIFIED:20251113T165713Z
UID:5685-1755594000-1755619200@techfluentacademy.org
SUMMARY:Data Management\, with Zaini Sharif-Mohamed
DESCRIPTION:Data Management \nwith Zaini Sharif-Mohamed \nMicrosoft Dynamics Consultant at Lana Partners \nIn this session\, you will learn the key concepts and principles of data management within D365CE and the Power Platform. You will learn to import and export data within D365CE and the Power Platform (the Dataverse). You will learn to the configure Duplicate Detection and how that impacts the maintenance of data quality. You will learn to setup and review Auditing. Finally\, the Instructor will provide key resources that will be invaluable for your career. \nThis course was developed by Tad Thompson\, Cloud Solution Architect at Microsoft.
URL:https://techfluentacademy.org/event/data-management/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250820T130000
DTEND;TZID=America/Chicago:20250820T160000
DTSTAMP:20260405T140339
CREATED:20250614T204257Z
LAST-MODIFIED:20251113T165713Z
UID:5649-1755694800-1755705600@techfluentacademy.org
SUMMARY:Intro to UX / UI\, with Lenore Flower
DESCRIPTION:Introduction to UX / UI \nwith Lenore Flower \nCEO of Data Plumber \nIn this session\, you will be introduced to the concepts of User Experience and User Interface\, what they are and how they differ. By the end of the course\, you will be able to describe what UX / UI design is and why it’s important for creating easy-to-use and visually appealing digital products. You will be able to explain the needs and preferences of users and how they influence the design of websites and apps. You will be able to define the basic steps involved in UX / UI design\, including researching user needs\, creating simple designs\, and testing them with real users. You will be able to explain simple design principles like clarity\, simplicity\, and consistently\, and how they help make digital products easier to use. And finally\, you will be able to describe basic tools and techniques used in UX / UI design\, such as sketching\, wireframing\, and using simple design software. \nThis course developed by Deb Lashua MCT\, MCP\, retired. Deb designed this course while working as a Business Applications Product Strategy Manager at RSM US LLP \nNOTE ABOUT Live Virtual Delivery of Class: This class will be delivered Live Virtual\, which means the Instructor will not be present in the classroom. We strongly encourage all students to be present in the classroom as we will still have 2 Trainer Assistants present to assist with Lab Exercises and this material is quite intensive. However\, if you feel you will learn best attending from a Virtual Location\, you may make PRE-ARRANGEMENTS with the Program Manager 1 week in advance to attend Live Virtual. You are expected to be ENGAGED throughout the class – which means you will need to be commenting on the instruction\, asking questions in the Chat and interacting throughout the entire day with responses and emojis to the instructor in the Chat. Failure to be engaged will require that you attend all future Live Virtual Classes in person. This is non-negotiable.
URL:https://techfluentacademy.org/event/intro-to-ux-ui/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,Consulting Fundamentals
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250821T090000
DTEND;TZID=America/Chicago:20250821T160000
DTSTAMP:20260405T140339
CREATED:20250615T214841Z
LAST-MODIFIED:20251113T165713Z
UID:5689-1755766800-1755792000@techfluentacademy.org
SUMMARY:Intro to the Cloud & Azure\, with Tad Thompson
DESCRIPTION:Introduction to the Cloud & Azure \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nIn this session\, you will learn what Cloud Computing and Azure Services are and how they support the modern workplace. You will be able to explain the various methods of delivery of computing services over the internet. You will be able to understand and discern responsibility model for software by Cloud Provider type. You will understand the Cloud Models and all features they have to offer. You will be introduced to Azure Fundamentals and the features offered to support the modern workplace. And\, you will be introduced to the types of jobs and careers available in this space in the event you are interested in pursuing this career journey. The instructor will make several resources available to you to help jumpstart your career. \nThis course was developed by Tad Thompson at Microsoft. \n 
URL:https://techfluentacademy.org/event/intro-to-the-cloud-azure-with-tad-thompson/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250825T090000
DTEND;TZID=America/Chicago:20250825T160000
DTSTAMP:20260405T140339
CREATED:20250615T220437Z
LAST-MODIFIED:20251113T165713Z
UID:5691-1756112400-1756137600@techfluentacademy.org
SUMMARY:Power Automate\, with Sam Stern
DESCRIPTION:Power Automate (3-Day Session) \nwith Sam Stern \nTechnology Consulting Supervisor at RSM US \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement. \nThis session was developed by Connor Ingram while employed at congruentX.
URL:https://techfluentacademy.org/event/power-automate/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250826T090000
DTEND;TZID=America/Chicago:20250826T160000
DTSTAMP:20260405T140339
CREATED:20250615T220627Z
LAST-MODIFIED:20251113T165713Z
UID:5694-1756198800-1756224000@techfluentacademy.org
SUMMARY:Power Automate - Day 2\, with Sam Stern
DESCRIPTION:Power Automate (3-Day Session) \nwith Sam Stern \nTechnology Consulting Supervisor at RSM US \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement. \nThis session was developed by Connor Ingram while employed at congruentX. \n 
URL:https://techfluentacademy.org/event/power-automate-day-2/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250827T090000
DTEND;TZID=America/Chicago:20250827T160000
DTSTAMP:20260405T140339
CREATED:20250615T220722Z
LAST-MODIFIED:20251113T165713Z
UID:5696-1756285200-1756310400@techfluentacademy.org
SUMMARY:Power Automate - Day 3\, with Sam Stern
DESCRIPTION:Power Automate (3-Day Session) \nwith Sam Stern \nTechnology Consulting Supervisor at RSM US \nIn this session\, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today’s business platforms. At the end of this course\, you will be able to understand Power Automate’s role M365 and the different types of automation. We will explore business use cases for automating processes. You will create basic flows from scratch and leverage templates\, understanding core components like triggers\, actions\, and control structures. You will connect to data sources (e.g. Sharepoint\, OneDrive\, Dataverse) and implement logic to manage data flow. You will utilize expressions and functions to add advanced logic and integrate features like approvals and notifications. And\, finally you will learn to test\, debug\, publish and share techniques while adopting best practices for maintenance and iterative improvement. \nThis session was developed by Connor Ingram while employed at congruentX.
URL:https://techfluentacademy.org/event/power-automate-day-3/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250828T090000
DTEND;TZID=America/Chicago:20250828T160000
DTSTAMP:20260405T140339
CREATED:20250615T222844Z
LAST-MODIFIED:20251113T165713Z
UID:5698-1756371600-1756396800@techfluentacademy.org
SUMMARY:Intro to AI\, with Prachi Mishra
DESCRIPTION:Introduction to AI \nwith Prachi Mishra  \nAI Business Solutions Engineer at Microsoft \nIn this session\, we will introduce you to the concept of Artificial Intelligence and provide a basic understanding of what it is and how it is used in our everyday life. By the end of this course\, you will understand how and where AI is used in your personal life as well as how businesses are beginning to utilize AI the functionality. We will introduce the key types of AI – knowledge mining\, machine learning\, anomaly detection\, computer vision and natural language processing. You will learn Microsoft’s Responsible AI Principles and the building blocks necessary to enact those Principles. Finally\, we walk you through how AI (Co-Pilot) is embedded in D365CE and how it can be surfaced and utilized within the Platform to strengthen and automate the Modern Workplace. The Instructor will leave behind a great many resources to help you launch your career. \n  \nNOTE ABOUT Live Virtual Delivery of Class: This class will be delivered Live Virtual\, which means the Instructor will not be present in the classroom. We strongly encourage all students to be present in the classroom as we will still have 2 Trainer Assistants present to assist with Lab Exercises and this material is quite intensive. However\, if you feel you will learn best attending from a Virtual Location\, you may make PRE-ARRANGEMENTS with the Program Manager 1 week in advance to attend Live Virtual. You are expected to be ENGAGED throughout the class – which means you will need to be commenting on the instruction\, asking questions in the Chat and interacting throughout the entire day with responses and emojis to the instructor in the Chat. Failure to be engaged will require that you attend all future Live Virtual Classes in person. This is non-negotiable. \n  \nThis course was developed by Kylie Kiser\, Seth Bacon\, MVP and Will McClendon\, MVP of RSM US LLP.
URL:https://techfluentacademy.org/event/intro-to-ai/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250901
DTEND;VALUE=DATE:20250902
DTSTAMP:20260405T140339
CREATED:20250615T223331Z
LAST-MODIFIED:20251113T165713Z
UID:5700-1756684800-1756771199@techfluentacademy.org
SUMMARY:Happy Labor Day!
DESCRIPTION:
URL:https://techfluentacademy.org/event/happy-labor-day/
CATEGORIES:2025 Cohort,Holiday
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250903T090000
DTEND;TZID=America/Chicago:20250903T160000
DTSTAMP:20260405T140339
CREATED:20250615T224202Z
LAST-MODIFIED:20251113T165713Z
UID:5703-1756890000-1756915200@techfluentacademy.org
SUMMARY:Sales Module Review\, with Prachi Mishra
DESCRIPTION:Sales Module Review  \nwith Prachi Mishra  \nAI Business Solutions Engineer at Microsoft \n  \nIn this session\, we will review the D365CE Sales Module. When this module is complete\, you will be able to navigate through the D365 Sales App. You will be able to identify key offerings in the D365 Sales Product. And you will understand the capabilities in the Sales Insights and Copilot for Sales Overview. \n  \nNOTE ABOUT Live Virtual Delivery of Class: This class will be delivered Live Virtual\, which means the Instructor will not be present in the classroom. We strongly encourage all students to be present in the classroom as we will still have 2 Trainer Assistants present to assist with Lab Exercises and this material is quite intensive. However\, if you feel you will learn best attending from a Virtual Location\, you may make PRE-ARRANGEMENTS with the Program Manager 1 week in advance to attend Live Virtual. You are expected to be ENGAGED throughout the class – which means you will need to be commenting on the instruction\, asking questions in the Chat and interacting throughout the entire day with responses and emojis to the instructor in the Chat. Failure to be engaged will require that you attend all future Live Virtual Classes in person. This is non-negotiable.
URL:https://techfluentacademy.org/event/sales-module-review/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250904T090000
DTEND;TZID=America/Chicago:20250904T160000
DTSTAMP:20260405T140339
CREATED:20250615T225241Z
LAST-MODIFIED:20251113T165713Z
UID:5705-1756976400-1757001600@techfluentacademy.org
SUMMARY:Intro to Customer Insight - Journeys with Zaini Sharif-Mohamed
DESCRIPTION:Intro to Customer Insight – Journeys \nwith Zaini Sharif-Mohamed \nMicrosoft Dynamics Consultant at Lana Partners \nIn this session\, we will introduce you to the Customer Insight – Journeys Module (what used to be known as the Marketing Module). At the completion of this course you will understand Marketing concepts and personas within the D365CE business application. You will understand the D365 Customer Insights – Journeys capabilities. You will get hands on with Generative AI journey design and marketing emails\, SMS message creation and push notifications\, customer segments\, event management\, landing pages and much more! And\, we will build your confidence in speaking to and creating marketing automation with D365CE Customer Insights – Journeys. \nThis course was developed by Adam Hallbeck of Microsoft.
URL:https://techfluentacademy.org/event/intro-to-customer-insight-journeys/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250908T090000
DTEND;TZID=America/Chicago:20250908T160000
DTSTAMP:20260405T140339
CREATED:20250615T231149Z
LAST-MODIFIED:20251113T165713Z
UID:5707-1757322000-1757347200@techfluentacademy.org
SUMMARY:Intro to Customer Service\, with Daniel Meindertsma MS\, CSM
DESCRIPTION:Introduction to Customer Service \nwith Daniel Meindertsma  \nMicrosoft CE Senior Solution Architect at Centric Consulting  \nIn this session\, we will explain the Customer Service apps\, what for and how they are used in the Modern Workplace. By the end of this course\, you will be able to navigate the entire module and understand all of the Customer Service Apps. You will be introduced to the Common Terms and features of the Customer Service App. You will learn the commonly used tables and features in the Common Service area of the Customer Service Center. You will be given a tour of the Customer Service Admin Center. You will review the Customer Service Default Business Process Flow including Service Level Agreements and Entitlements\, Knowledge Base Articles\, Queues and Routing Rules. And\, finally\, you will be introduced to the Customer Service Workspace App. \n  \nNOTE ABOUT Live Virtual Delivery of Class: This class will be delivered Live Virtual\, which means the Instructor will not be present in the classroom. We strongly encourage all students to be present in the classroom as we will still have 2 Trainer Assistants present to assist with Lab Exercises and this material is quite intensive. However\, if you feel you will learn best attending from a Virtual Location\, you may make PRE-ARRANGEMENTS with the Program Manager 1 week in advance to attend Live Virtual. You are expected to be ENGAGED throughout the class – which means you will need to be commenting on the instruction\, asking questions in the Chat and interacting throughout the entire day with responses and emojis to the instructor in the Chat. Failure to be engaged will require that you attend all future Live Virtual Classes in person. This is non-negotiable. \n  \nThis course was developed by Michael Hauck of congruentX.
URL:https://techfluentacademy.org/event/intro-to-customer-service/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250909T090000
DTEND;TZID=America/Chicago:20250909T160000
DTSTAMP:20260405T140339
CREATED:20250615T234952Z
LAST-MODIFIED:20251113T165713Z
UID:5717-1757408400-1757433600@techfluentacademy.org
SUMMARY:Intro to Project Operations\, with Ashley Steiner\, Microsoft MVP
DESCRIPTION:Introduction to Project Operations \nwith Ashley Steiner\, Microsoft MVP \nDirector\, Business Applications at Elevate Digital \nIn this session\, you’ll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage this business application to optimize project management and automate critical business processes. We will explore key features such as resource allocation\, financial setup\, and workflow automation to enhance operational efficiency. You will see demos using project templates\, defining business rules\, and customizing configurations to meet specific organizational needs. By the end of the session\, you will understand why businesses want to use Project Operations for seamless execution and improved collaboration and you will be able to configure the baseline functionality of the App. \nKey takeaways: \n\nUnderstand the primary features and benefits of the Project Operations App and how it is used in the Modern Workplace\nUnderstand how CoPilot can be deployed to work within the Project Operations App natively\nUnderstand the baseline configurations to stand up a Project Operations App\nPractice configuring key areas of the Project Operations App\nUnderstand inter-dependencies of the App for better approaches to business requirements design discussions\n\n  \nNOTE ABOUT Live Virtual Delivery of Class: This class will be delivered Live Virtual\, which means the Instructor will not be present in the classroom. We strongly encourage all students to be present in the classroom as we will still have 2 Trainer Assistants present to assist with Lab Exercises and this material is quite intensive. However\, if you feel you will learn best attending from a Virtual Location\, you may make PRE-ARRANGEMENTS with the Program Manager 1 week in advance to attend Live Virtual. You are expected to be ENGAGED throughout the class – which means you will need to be commenting on the instruction\, asking questions in the Chat and interacting throughout the entire day with responses and emojis to the instructor in the Chat. Failure to be engaged will require that you attend all future Live Virtual Classes in person. This is non-negotiable.
URL:https://techfluentacademy.org/event/intro-to-project-operations/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20251016T090000
DTEND;TZID=America/Chicago:20251016T160000
DTSTAMP:20260405T140339
CREATED:20250615T231748Z
LAST-MODIFIED:20251113T165712Z
UID:5711-1760605200-1760630400@techfluentacademy.org
SUMMARY:Co-Pilot Studio - PVA\, Day 2\, with Simon Wang
DESCRIPTION:Co-Pilot Studio\, Power Virtual Agents (2-Day Session) \nwith Simon Wang \nAI Business Solution Engineer at Microsoft \nIn this session\, you’ll explore the fundamentals of Microsoft Copilot and Power Virtual Agents\, learning how they enhance user interactions and automate business processes. You’ll gain hands-on experience configuring and deploying chatbots\, integrating them into business applications to improve engagement. Discover how AI-driven automation can streamline workflows and boost efficiency\, while Copilot helps generate insights and support decision-making within tools like Microsoft Dynamics 365. You’ll also learn best practices for conversational AI\, ensuring clear and effective interactions. By connecting Power Virtual Agents with Microsoft Dataverse and Power Automate\, you’ll enable seamless data flow and automated actions. Customize chatbot functionalities for specific business needs and prepare for the Basic Business Application Certification with key concepts and exam strategies. \nThis course developed by Simon Wang\, of Microsoft.
URL:https://techfluentacademy.org/event/co-pilot-studio-pva-day-2/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250915T090000
DTEND;TZID=America/Chicago:20250915T160000
DTSTAMP:20260405T140339
CREATED:20250615T232649Z
LAST-MODIFIED:20251113T165713Z
UID:5713-1757926800-1757952000@techfluentacademy.org
SUMMARY:Power Pages\, with David Bacon
DESCRIPTION:Power Pages \nwith David Bacon \nSenior Power Platform Developer at Procentrix \nIn this session\, you will learn to build the Microsoft equivalent of a web-based Portal / website using the Power Pages technology. Upon completion of this course you will understand where Power Pages sits within the Power Platform. You will be able to create and customize Power Pages web pages. You will be able to customize the styling to align with an organization’s brand. You will be able to add Dataverse components to a Power Pages website and enforce security. And you will be able to create and deploy a Power Pages website successfully. \nThis course was developed by William McLendon\, MVP at RSM US LLP.
URL:https://techfluentacademy.org/event/power-pages/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250929T090000
DTEND;TZID=America/Chicago:20250929T160000
DTSTAMP:20260405T140339
CREATED:20250615T234143Z
LAST-MODIFIED:20251113T165713Z
UID:5715-1759136400-1759161600@techfluentacademy.org
SUMMARY:Intro to OmniChannel\, with Pat Petersen\, MVP
DESCRIPTION:Introduction to OmniChannel \nwith Pat Petersen \nStrategic Technology Leader at RSM \nIn this session\, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center Module allowing multiple channels of communication in a single environment. The purpose of this session is to demonstrate what Microsoft is working to accomplish with this new experience by curating a Model-Driven App specifically to accomplish a customer service experience with multiple channels of communication. \n 
URL:https://techfluentacademy.org/event/intro-to-omnichannel/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250918T090000
DTEND;TZID=America/Chicago:20250918T160000
DTSTAMP:20260405T140339
CREATED:20250615T235942Z
LAST-MODIFIED:20251113T165713Z
UID:5719-1758186000-1758211200@techfluentacademy.org
SUMMARY:Intro to Field Service App\, with Andrea Lange
DESCRIPTION:Introduction to Field Service App \nwith Andrea Lange \nTechnology Consulting Manager at RSM US LLP \nIn this session\, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will share real world use cases and discuss the difference between Field Service versus Connected Field Service. You will learn each of the Field Service components – Work Orders\, Assets\, Inventory Management and Scheduling. We will then provide a detailed demo of the Field Service from the perspective of the Work Order Workflow as well as the Self-Scheduling Portal. When this course is complete\, you will have a detailed understanding of the Field Service App and know when it is appropriate to deploy this solution and how best to configure the default components for successful delivery. \nThis course was developed by William McLendon\, MVP of RSM US LLP. \n 
URL:https://techfluentacademy.org/event/intro-to-field-service-app/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250918T153000
DTEND;TZID=America/Chicago:20250918T160000
DTSTAMP:20260405T140339
CREATED:20250616T013310Z
LAST-MODIFIED:20251113T165713Z
UID:5745-1758209400-1758211200@techfluentacademy.org
SUMMARY:Assign D365CE Capstone Projects\, with Program Ambassador
DESCRIPTION:Assign D365CE Capstone Projects  \nProjects are DUE: Dec 1-5\, 2025
URL:https://techfluentacademy.org/event/assign-d365ce-capstone-projects-with-program-ambassador/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250919T080000
DTEND;TZID=America/Chicago:20250919T160000
DTSTAMP:20260405T140339
CREATED:20250618T013157Z
LAST-MODIFIED:20251113T165713Z
UID:5835-1758268800-1758297600@techfluentacademy.org
SUMMARY:Community Event - M365 Twin Cities Networking & Learning Event
DESCRIPTION:M365 Twin Cities\nSeptember 19\, 2025\nHennepin Technical College\, Brooklyn Park\, MN\n\nFor community\, by community. All about Microsoft solutions.\nJoin power users\, decision makers\, developers\, and administrators at M365 Twin Cities. M365 Twin Cities is the evolution of SharePoint Saturday Twin Cities\, an educational event with sessions delivered by Microsoft platform professionals and MVPs. The event will include a variety of sessions on Microsoft Teams\, SharePoint\, Power Platform\, Microsoft Purview\, Viva\, Azure\, and OneDrive. \nM365 Twin Cities is a FREE community-run event being held in-person on Friday Sept 19\, 2025. \nSessions offered for in-person attendees only. Sessions will not be recorded\, and no hybrid sessions will be offered. We welcome everyone to join us in-person for networking\, donuts\, and great content! \nFun statistics from our last event on September 6\, 2024: \n\n463 registered attendees\n260 attendees on-site for the event!\n20 dozen donuts\n20 boxes of coffee\n32 salads\, 81 pizzas and cheese bread consumed\n275 cans of soda\n8 session rooms with 29 presentations\n32 speakers\n7 awesome sponsors – Check them out!\n\nhttps://unimax.com/\nhttps://www.procisesolutions.com/\nhttps://www.skynorthsoftware.com/\nhttps://www.rbaconsulting.com/\nhttps://www.highmonkey.com/ – Returning this year!\nhttps://go-planet.com/\nhttps://mytech.com/\n\n\n3 LEGO sets given away at the end of the day (2 Marvel Groot and a Concorde!)
URL:https://techfluentacademy.org/event/community-event-m365-twin-cities-networking-learning-event/
LOCATION:Hennepin Technical College\, Brooklyn Park\, MN\, United States
CATEGORIES:2025 Cohort,Microsoft Fundamentals,Tech Fundamentals Class
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250922T090000
DTEND;TZID=America/Chicago:20250922T160000
DTSTAMP:20260405T140339
CREATED:20250819T134834Z
LAST-MODIFIED:20251113T165713Z
UID:6129-1758531600-1758556800@techfluentacademy.org
SUMMARY:Introduction to Dataverse Security\, with Tad Thompson
DESCRIPTION:Introduction to Dataverse Security \nwith Tad Thompson \nCloud Solution Architect at Microsoft \nThis course provides a comprehensive overview of security architecture and best practices within Microsoft Dataverse\, the data backbone of the Power Platform. Designed for administrators\, solution architects\, and power users\, the course explores how to implement robust security models that protect sensitive business data while enabling scalable collaboration. \nParticipants will gain hands-on experience configuring role-based security\, field-level access\, and hierarchical permissions. The course also covers integration with Microsoft Entra ID (formerly Azure AD)\, auditing\, and compliance features to ensure governance across environments. \nBy the end of the course\, learners will be able to: \n\nDesign and implement security roles\, teams and business units for scalable access control\nApply field-level and record-level security to protect sensitive data\nIntegrate Dataverse security with Microsoft Entra ID for identity and access management\nMonitor and audit data access for compliance and operational insights\nAlign security configurations with organizational policies and regulatory requirements
URL:https://techfluentacademy.org/event/introduction-to-dataverse-security/
LOCATION:Sabathani Community Center\, 310 E. 38th Street\, Minneapolis\, MN\, 55409\, United States
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250924
DTEND;VALUE=DATE:20250925
DTSTAMP:20260405T140339
CREATED:20250616T010304Z
LAST-MODIFIED:20251113T165713Z
UID:5725-1758672000-1758758399@techfluentacademy.org
SUMMARY:Self-Study: D365CE Item by Item Training - Sales App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Sales App \nThe Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear\, step-by-step introduction to the tools and workflows that help manage customer relationships and drive sales. Through 37 easy-to-follow micro-courses and guided learning paths\, learners gain hands-on experience navigating the system and understanding the end-to-end sales cycle. \n\nGet familiar with the Sales app interface and navigation\nLearn how to manage customer data with accounts and contacts\nTrack emails\, calls\, and tasks using activity management\nUnderstand how to create and move opportunities through the sales pipeline\nExplore how to create quotes and use sales forecasting tools\n\nThis beginner-friendly curriculum ensures learners develop a strong grasp of CRM fundamentals and are prepared to use Dynamics 365 Sales in real-world contexts.
URL:https://techfluentacademy.org/event/self-study-d365ce-item-by-item-training-sales-app/
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250924T090000
DTEND;TZID=America/Chicago:20250924T093000
DTSTAMP:20260405T140339
CREATED:20250905T205705Z
LAST-MODIFIED:20251113T165713Z
UID:6184-1758704400-1758706200@techfluentacademy.org
SUMMARY:MANDATORY: TechFluent | IBI Pre-Training - VIRTUAL
DESCRIPTION:  \nMANDATORY: TechFluent | IBI PRE-TRAINING \nIn this 30-minute Session Elif Item\, Founder and CEO from IBI\, will introduce the IBI Platform. Over the next 3 days you will use the IBI platform to learn about the Sales\, Service and Field Service Modules and how to properly configure them.\n\nThese learning modules are self-paced and support your pursuit of the PL-200 and MB-910 Certifications. You will only have 30 days to complete this self-study. Delivered virtually via Teams to all students.\nThe Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear\, step-by-step introduction to the tools and workflows that help manage customer relationships and drive sales. Through 37 easy-to-follow micro-courses and guided learning paths\, learners gain hands-on experience navigating the system and understanding the end-to-end sales cycle. \n\nGet familiar with the Sales app interface and navigation\nLearn how to manage customer data with accounts and contacts\nTrack emails\, calls\, and tasks using activity management\nUnderstand how to create and move opportunities through the sales pipeline\nExplore how to create quotes and use sales forecasting tools\n\nThis beginner-friendly curriculum ensures learners develop a strong grasp of CRM fundamentals and are prepared to use Dynamics 365 Sales in real-world contexts.
URL:https://techfluentacademy.org/event/mandatory-techfluent-ibi-pre-training-virtual/
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250925
DTEND;VALUE=DATE:20250926
DTSTAMP:20260405T140339
CREATED:20250616T010414Z
LAST-MODIFIED:20251113T165713Z
UID:5727-1758758400-1758844799@techfluentacademy.org
SUMMARY:Self-Study: D365CE Item by Item Training - Customer Service App
DESCRIPTION:  \nSelf-Study: D365CE Item by Item Training – Customer Service App \nPerfect for those new to customer support systems\, the Customer Service curriculum introduces learners to the basics of managing customer issues with Dynamics 365. With 45 micro-courses tailored to beginners\, it builds core skills needed to navigate service workflows\, resolve cases\, and support customers effectively. \n\nLearn the structure and purpose of customer service cases\nUnderstand how to search and use a knowledge base to resolve issues\nGet introduced to Service Level Agreements (SLAs) and how they work\nExplore tools for tracking customer communications and case progress\nGain visibility into how agents and teams collaborate within the system\n\nBy the end of this curriculum\, first-time users will feel confident using D365 to handle and track customer service interactions.
URL:https://techfluentacademy.org/event/self-study-d365ce-item-by-item-training-customer-service-app/
CATEGORIES:2025 Cohort,CE-Power Platform Certification Track
ORGANIZER;CN="TechFluent Academy":MAILTO:carol@techfluentacademy.org
END:VEVENT
END:VCALENDAR