Co-Pilot Studio – PVA, Day 2, with Zaini Sharif-Mohamed

Co-Pilot Studio, Power Virtual Agents (2-Day Session)

with Zaini Sharif-Mohamed

Microsoft Dynamics Consultant at Lana Partners

In this session, you’ll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning how they enhance user interactions and automate business processes. You’ll gain hands-on experience configuring and deploying chatbots, integrating them into business applications to improve engagement. Discover how AI-driven automation can streamline workflows and boost efficiency, while Copilot helps generate insights and support decision-making within tools like Microsoft Dynamics 365. You’ll also learn best practices for conversational AI, ensuring clear and effective interactions. By connecting Power Virtual Agents with Microsoft Dataverse and Power Automate, you’ll enable seamless data flow and automated actions. Customize chatbot functionalities for specific business needs and prepare for the Basic Business Application Certification with key concepts and exam strategies.

This course developed by Prachi Mishra, of Microsoft.