APPLY NOW

Meet Our Amazing Team

In 2022, our Program graduated 12 Learners from the CE / Power Platform Certification Track. In 2023, that same Program graduated 18 Learners. In 2024, we expanded the Program offering to include Power BI and F&SCM in addition to CE / Power Platform and increased the number of learners exponentially to 85. With 56 graduates that year, our cumulative total reached eighty-five Alumni holding more than 90 certifications! This group continues to seek more certifications on their own as they grow in their careers today.

With the support of Minnesota Department of Education and Economic Development, we launched two Cohorts, one in 2025 and one in 2026, containing 55 students from the Minnesota Region. Thanks to TechFluent Sponsors, we added 10 Students from across the Nation. From these two Cohorts combined we expect to graduate upwards of 40 Learners surpassing our first milestone of 125 Graduates total from the TechFluent Program!

Graduation is planned for August 2026.

It takes Staff, Board Members and an Army of Volunteers to ensure our Learners are supported throughout their Program journey. Meet the village who makes that happen…

Learn More

Executive Director & Board Member | California

Carol A Smock

A thirty-five year business veteran, Carol has built businesses and consulted in multiple industries from call centers to non-profits with one thread in common throughout – technology. Specifically, customer relationship management – initially as a marketing and database concept, and ultimately as a technology platform. Her background, expertise, and passion makes her the right leader for TechFluent Academy as the organization builds on the foundation established by its Founder, Liz McGlennen.

During her career in the CRM space she built an independent consulting business implementing Microsoft, Salesforce, Zoho and Sugar business applications before joining some of the most prestigious mid-sized consulting firms in the Microsoft Partner Ecosystem – Armanino, Tribridge and RSM. 

Carol is a seasoned executive with a passion for delivering results and developing high-performing teams. She loves wine and bourbon, dogs, travel, cooking and spending time with friends.

Carol joined the Board of Directors in January 2026 with a full voting seat.

Program Leader | Texas

Krystal Gonzalez

Krystal Gonzalez is a marketing, growth, and stakeholder engagement leader with experience across digital strategy, brand development, campaign execution, CRM systems, content marketing, business development, and community partnerships. Prior to TechFluent Academy, she served as a Stakeholder Engagement Manager with Drive Clean Colorado, where she supported relationship-building, partner engagement, and clean transportation initiatives.

Krystal also brings academic specialization in High-Tech Entrepreneurial Marketing, strengthening her ability to connect marketing strategy, technology, innovation, and workforce development. Her background includes leading multi-channel marketing efforts across franchise, beauty, wellness, professional services, and entrepreneurial environments. She brings a strong combination of strategic thinking, creativity, and operational execution, with a passion for building programs, partnerships, and systems that create meaningful impact.

President | CPO/CPXO at CongruentX

Mike Hauck

Mike co-founded congruentX as a result of almost 20 years of corporate IT leadership positions and 15 years of consulting for a half dozen consulting firms. Mike’s focus is on people both within his organization as well as his clients and his passion is mentoring and helping people achieve their goals. Mike is a lifelong student of leadership, psychology and technology that being with his 10 years in the United States Army Reserves. His journey with Microsoft Dynamics and the Power Platform began in 2003 when he implemented it for an Insurance Brokerage Firm where he was the VP of IT/CIO and he’s been focused on the platform and all things CRM and CX since. He has introduced and educated over 100 people to the platform through several Academy programs. Originally from Hershey, PA he now lives in the Tampa, FL metropolitan area with his Wife and 3 children and his passions include anything with wheels and being outside enjoying the Florida weather.
Discover More

Ex Officio | Co-Founder of Aeterna Media

Tayo Daniel

Our program is focused on providing training and education on the skills needed to be successful in a tech job, both from a technical perspective as well as consulting, networking, and writing skills. We’re bringing people into the industry I already know and am a part of – the Microsoft business applications community, where we can leverage no-code tools like Power Platform to create solutions for businesses without needing to write code. This is a huge growth industry that shows no signs of stopping, so it makes a great career entry point.

We bring together free online resources from Microsoft with live virtual training from experts, as well as providing one-on-one mentorship with industry veterans for every participant. 

Secretary | Senior Director D365 CRM at Velosio

Jason Wietharn

Jason is a business and technology advisor, with the reputation for helping people achieve their north star. Strength in creating the long-term vision and road map aligned to business needs that achieves desired outcomes. He has 17 years of experience with selling and implementing the Microsoft Dynamics product and over 28 years in business applications with sales and operational experience. For Jason success has been a journey through diversity, team collaboration, and a focus on doing what is right. An outdoor enthusiast that lives just north of Pittsburgh, PA on a farm with his wife, dogs, and horses.

Treasurer | Principal Engagement Manager at Argano

Sienna Howlett-Wagner

Sienna is a Microsoft certified D365 F&SCM Finance Functional Consultant and Solution Architect, who spent 15+ years in end user accounting roles before moving to the consulting side. Her passion has always been in the non profit, education, and community support space, and in addition to working in several such organizations in an accounting role, she has guided other community based non profit startups and started her own small, local, animal rescue. 

In her current role at Argano, she is bringing the culmination of her experience to help build a practice and grow a team with a culture of growth and inclusion. 

In her ‘spare’ time she cuddles with her foster animals, comes up with creative new garden ideas for her partner to build, and when lucky sits down with a good book. 

 

BOARD MEMBER | RELATIO

Shikhar Agarwal

Shikhar is a senior technology and business leader with 25+ years of experience turning complex digital investments into measurable outcomes. His work spans enterprise applications, data and analytics, agentic AI, and large‑scale digital transformation across industries. He has built practices from the ground up, led multidisciplinary teams, shaped multimillion‑dollar pipelines, and guided organizations through some of their most consequential decisions.

Today, Shikhar is channeling that experience into building AI‑driven ventures focused on enterprise technology, business impact, and the people who make transformation possible.

He joins the TechFluent Academy board with a conviction that has shaped his entire career: technology only creates value when people have equitable access to it and now, probably more than ever before. TechFluent’s mission — removing barriers, building skills, and opening doors into tech careers for under‑resourced communities — reflects the kind of impact he is committed to advancing.

Board Member | principal at chambers capital ventures

Chris Chambers

Chris Chambers is a multidisciplinary executive, technologist, and business architect whose career spans advanced technologies, innovation, and organizational transformation across multiple industries. Beginning in 2013, Chris secured and delivered AI and data-driven pilots, including work with petroleum engineering, healthcare, and large-scale cloud and ERP ecosystems.

By 2016, Chris had become a sought-after business engineer, re-architecting multi-matrixed organizations into modern operating models and leading product strategy within the Architecture, Engineering & Construction sector. In 2018, he designed and deployed high-impact Cognitive, Enhanced, and Workflow Automation solutions across several major divisions in fintech and enterprise operations, cementing his reputation for building systems that unlock measurable efficiency, cross-functional alignment, and revenue performance.

Today, Chris is pursuing an Executive Doctor of Business Administration, researching cross-functional linguistics to deliver an LLM intervention, building decision models for AI startups, and advising AI strategy for some of the world’s largest consumer packaged goods and financial services companies as a member of the Forbes Business and Harvard Business Review advisory councils. As a board member of TechFluent Academy, he is committed to our mission: expanding equitable access to advanced technology careers and ensuring the next generation develops both the technical fluency and strategic thinking required to thrive in the era of AI.

Our Professionals

Our Awesome Volunteer Team

Jessica Jolly

Cohort Co-Ambassador
"Data Quilter specializing in Microsoft Fabric"

Bobby Small

Cohort Co-Ambassador
"Microsoft MVP, Dynamics 365 Community, and Podcaster"

Meron Gebremedhin

Learner Ambassador
"Sr. System Engineer at Applied Innovative Technologies"

TBD

Trainer Manager

TBD

LSM Leader

TBD

Career Coach Manager

Seth T. Bacon

Mentor Manager
"Director of Innovation, Product and Strategy at RSM US"

TBD

IT Manager

Our Volunteers

Class of 2025 Volunteers

Advisors/Mentors

  • Tahani Abu-Shamala
  • Pam Acosta
  • Frederick Anaafi
  • Tasha Anspach
  • Jason Bell
  • Nico Botes
  • Nigel Cox
  • Silvio De Souza
  • Bibhas Dey
  • Danny Enright
  • Anna Falcon
  • Alex Foncannon
  • Gonzalo Garcia
  • Jackie Gant
  • Erin Lubben
  • David Mota
  • Sheila Shahpari
  • Bobby Small
  • Douglas Walker
  • Matt Whitby

Interviewers

  • Pam Acosta
  • Frederick Anaafi
  • Jason Bell
  • Waris Hashimi
  • Fatuma Hassen
  • Julie Jared
  • Meenakshi Singh
  • Bobby Small
  • Carol Smock
  • Matt Whitby

Learner Success Managers

  • Frederick Anaafi
  • Alex Foncannon
  • Mike Ford
  • Sudhanshu Gupta
  • Connor Ingram
  • Wilson Man
  • Dharra Prashaad
  • Brook Shiferaw
  • Depika Subedi
  • Yonas Terefe

Career Coaches

  • TBD
  • TBD
  • TBD
  • TBD
  • TBD
  • TBD
  • TBD
  • TBD
  • TBD

Trainers & Trainer Assistants

  • Frederick Anaafi
  • David Bacon
  • Seth Bacon
  • Shane Bradley
  • Kevin Bronke
  • Justin Carter
  • Jeffrey DeMaria
  • Anna Falcon
  • Sheila Flikeid
  • Lenore Flower
  • Mike Ford
  • Julie Jared
  • Jessica Jolly
  • Andrea Lange
  • Sara Jo Larsen
  • Wilson Man
  • Daniel Meindertsma
  • Prachi Mishra
  • Jonathan Monson
  • Nia Murphy
  • Zaini Sharif-Mohamed
  • Carli Strathman
  • Sam Stern
  • Tad Thompson
  • TBD
  • Mahamed Umar, TA