Introduction to Change Management
with Jonathan Monson
Change Management Professional
In this session, we will introduce the concept of Organizational Change Management and how it fits into the framework of successful Delivery Management. You will learn to properly define adoption and change management in the context of technology implementations. You will learn to describe the objectives of change management within a project or program. You will review change methodologies and discuss examples and how they apply to your project or program. And finally, we will discuss why it is important to apply an empathetic lens to interactions with a variety of people involved in your project or program.