Intro to OmniChannel, with Pat Petersen, MVP
Sabathani Community Center 310 E. 38th Street, MinneapolisIntroduction to OmniChannel with Pat Petersen Strategic Technology Leader at RSM In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center Module allowing multiple channels of communication in a single environment. The purpose of this session is to […]