Introduction to CE / CRM with Kevin Bronke In this session, we will introduce you to the the core concept of Customer Relationship Management (CRM) and its significance for modern business. We will explore the key benefits of CRM, including improved customer relationships, increased sales, and enhanced operational efficiency. And we will understand which jobs […]
Real Life Use Cases with Seth T. Bacon, MVP Director of Innovation, Product and Strategy at RSM US LLP In this session, we will review use cases for Customer Relationship Management Platforms in the Modern Workplace. By the end of this session, you will understand and have experienced why and how CRM works in a […]
Introduction to UX / UI with Lenore Flower CEO of Data Plumber In this session, you will be introduced to the concepts of User Experience and User Interface, what they are and how they differ. By the end of the course, you will be able to describe what UX / UI design is and why […]
Testing Accommodations, Exam Preparationwith Carol Smock Executive Director at TechFluent Academy In this session, our Executive Director will help you understand the Testing Accommodations available as you prepare to take your Certification Exams. She will also provide Study Guides and resources available to help you prepare for the Certification Exams.
with Andrew Riordan Founding Consultant, Power 365 Recruitment Resume, Cover Letter & LinkedIN Profile Workshop • Understand keys to successful resumes and how to stand out as an applicant • Understand various approaches and benefits/drawbacks of each • Understand best practices and different approaches for common scenarios • Understand fundamentals of LinkedIn • Understand […]
Community Summit North America is the largest independent innovation, learning, and training event of the Microsoft Business Applications ecosystem. You’ll get real-world tips & tricks and advanced strategies around the issues you’re tackling in this changing business landscape. Summit NA has hundreds of informative and educational sessions to deliver end-to-end learning around all versions […]
Professional Communication Strategies in the Modern Workplace with Carol Smock Executive Director of TechFluent Academy In today’s fast-paced, hybrid work environments, effective communication is more than just a soft skill—it’s […]
Overcoming Imposter Syndrome with Rachel Irabor D365CE & Power Platform Developer at KPMG & Microsoft MVP Imposter Syndrome can feel isolating, but it’s far more common than we realize. In […]
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person […]
Introduction to Project Management with Anna Falcon Principal at Root16 In this session, we will introduce you to the basics of Project Management. We explain how to start and run […]
Introduction to Delivery Management with Sara Jo Larsen Senior Architect at Centric Consulting. In this session, you will explore the fundamentals of Delivery Management. More Learning Objectives to be added […]
Introduction to Business Analysis In this session, we will review the discipline of business analysis. We will discuss the career for Business Analysts and introduce you the International Institute of Business Analysis (IIBA), its standards and Certifications. You will learn the various types of Requirements that Business Analysts are required to understand and work with. […]
