Self-Study: D365CE Item by Item Training - Sales App The Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear, step-by-step introduction to the tools and workflows that help manage customer relationships and drive sales. Through 37 easy-to-follow micro-courses and guided learning paths, learners gain hands-on experience navigating […]
MANDATORY: TechFluent | IBI PRE-TRAINING In this 30-minute Session Elif Item, Founder and CEO from IBI, will introduce the IBI Platform. Over the next 3 days you will use the IBI platform to learn about the Sales, Service and Field Service Modules and how to properly configure them. These learning modules are self-paced and […]
Self-Study: D365CE Item by Item Training - Customer Service App Perfect for those new to customer support systems, the Customer Service curriculum introduces learners to the basics of managing customer issues with Dynamics 365. With 45 micro-courses tailored to beginners, it builds core skills needed to navigate service workflows, resolve cases, and support customers effectively. Learn […]
Self-Study: D365CE Item by Item Training - Field Service App The Field Service curriculum is built for individuals with no prior experience in Dynamics 365 or field operations systems. It walks learners through the foundational concepts of delivering service in the field, managing technicians, and using technology to improve efficiency. Understand what work orders are and […]
Testing Accommodations, Exam Preparationwith Carol Smock Executive Director at TechFluent Academy In this session, our Executive Director will help you understand the Testing Accommodations available as you prepare to take your Certification Exams. She will also provide Study Guides and resources available to help you prepare for the Certification Exams.
with Andrew Riordan Founding Consultant, Power 365 Recruitment Resume, Cover Letter & LinkedIN Profile Workshop • Understand keys to successful resumes and how to stand out as an applicant • Understand various approaches and benefits/drawbacks of each • Understand best practices and different approaches for common scenarios • Understand fundamentals of LinkedIn • Understand […]
Self-Study: Master Microsoft Word (8 hours total) Proficiency in Microsoft Word is one of the most in-demand software skills today. This learning path helps you become a power user in Word. Discover how to create forms, format documents, use built-in templates, and more. Use Word's powerful features and functions with ease. Create and edit forms. […]
Self-Study: Master Microsoft Word (8 hours total) Proficiency in Microsoft Word is one of the most in-demand software skills today. This learning path helps you become a power user in Word. Discover how to create forms, format documents, use built-in templates, and more. Use Word's powerful features and functions with ease. Create and edit forms. […]
Master Microsoft Excel (13 hours total) Employers around the world cite Microsoft Excel as one of the most sought-after skills for any new hire. This learning path helps you become an Excel power user—covering everything from functions and formatting to PivotTables and dashboards. Master the powerful features and functions in Excel. Learn how to use […]
Master Microsoft Excel (13 hours total) Employers around the world cite Microsoft Excel as one of the most sought-after skills for any new hire. This learning path helps you become an Excel power user—covering everything from functions and formatting to PivotTables and dashboards. Master the powerful features and functions in Excel. Learn how to use […]
Self-Study: Mastering Microsoft Powerpoint (9.5 hours total) Proficiency in Microsoft PowerPoint is an essential skill for many careers. Discover how to create more polished and professional presentations by mastering PowerPoint. Learn to use the features and built-in tools in PowerPoint. Design better slides, using animations and rich media. Enhance presentations with visualizations and storytelling. Recommend […]
Self-Study: Mastering Microsoft Powerpoint (9.5 hours total) Proficiency in Microsoft PowerPoint is an essential skill for many careers. Discover how to create more polished and professional presentations by mastering PowerPoint. Learn to use the features and built-in tools in PowerPoint. Design better slides, using animations and rich media. Enhance presentations with visualizations and storytelling. Recommend […]
