Introduction to UX / UI with Lenore Flower CEO of Data Plumber In this session, you will be introduced to the concepts of User Experience and User Interface, what they are and how they differ. By the end of the course, you will be able to describe what UX / UI design is and why […]
Introduction to the Cloud & Azure with Tad Thompson Cloud Solution Architect at Microsoft In this session, you will learn what Cloud Computing and Azure Services are and how they support the modern workplace. You will be able to explain the various methods of delivery of computing services over the internet. You will be able […]
Power Automate (3-Day Session) with Sam Stern Technology Consulting Supervisor at RSM US In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At the end of this course, you will be able to understand Power Automate's role M365 and […]
Power Automate (3-Day Session) with Sam Stern Technology Consulting Supervisor at RSM US In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At the end of this course, you will be able to understand Power Automate's role M365 and […]
Power Automate (3-Day Session) with Sam Stern Technology Consulting Supervisor at RSM US In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At the end of this course, you will be able to understand Power Automate's role M365 and […]
Introduction to AI with Prachi Mishra AI Business Solutions Engineer at Microsoft In this session, we will introduce you to the concept of Artificial Intelligence and provide a basic understanding of what it is and how it is used in our everyday life. By the end of this course, you will understand how and where […]
Sales Module Review with Prachi Mishra AI Business Solutions Engineer at Microsoft In this session, we will review the D365CE Sales Module. When this module is complete, you will be able to navigate through the D365 Sales App. You will be able to identify key offerings in the D365 Sales Product. And you will […]
Intro to Customer Insight - Journeys with Zaini Sharif-Mohamed Microsoft Dynamics Consultant at Lana Partners In this session, we will introduce you to the Customer Insight - Journeys Module (what used to be known as the Marketing Module). At the completion of this course you will understand Marketing concepts and personas within the D365CE business […]
Introduction to Customer Service with Daniel Meindertsma Microsoft CE Senior Solution Architect at Centric Consulting In this session, we will explain the Customer Service apps, what for and how they are used in the Modern Workplace. By the end of this course, you will be able to navigate the entire module and understand all of […]
Sales, Marketing and Customer Service Co-Pilot This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, and customer service functions. Participants will learn how to streamline workflows, personalize customer engagement, and drive data-informed decisions using AI-powered tools embedded in Dynamics 365. Through real-world scenarios and guided practice, learners will explore […]
Co-Pilot Studio, Power Virtual Agents (2-Day Session) with Zaini Sharif-Mohamed Microsoft Dynamics Consultant at Lana Partners In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, […]
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