How to be Influential with Bobby Small MVP Microsoft MVP & Community Strategy Director at Dynamics User Group This course is designed to help you become your most Influential Self. Upon completing this course you will be able to utilize storytelling techniques to effectively communicate complex business concepts in an engaging and illustrative way with […]
Introduction to CE / CRM with Kevin Bronke In this session, we will introduce you to the the core concept of Customer Relationship Management (CRM) and its significance for modern […]
Real Life Use Cases with Seth T. Bacon, MVP Director of Innovation, Product and Strategy at RSM US LLP In this session, we will review use cases for Customer Relationship […]
Business Rules, BPFs, Workflows, Dataverse Low Code Plugins with Nia Murphy, MCSA Business Analyst at Globus, Family of Brands In this session, you will learn what differentiates the Microsoft Business […]
Introduction to UX / UI with Lenore Flower CEO of Data Plumber In this session, you will be introduced to the concepts of User Experience and User Interface, what they are and how they differ. By the end of the course, you will be able to describe what UX / UI design is and why […]
Introduction to AI with Prachi Mishra AI Business Solutions Engineer at Microsoft In this session, we will introduce you to the concept of Artificial Intelligence and provide a basic understanding […]
Sales Module Review with Prachi Mishra AI Business Solutions Engineer at Microsoft In this session, we will review the D365CE Sales Module. When this module is complete, you will […]
Introduction to Customer Service with Daniel Meindertsma Microsoft CE Senior Solution Architect at Centric Consulting In this session, we will explain the Customer Service apps, what for and how they […]
Introduction to Project Operations with Ashley Steiner, Microsoft MVP Director, Business Applications at Elevate Digital In this session, you'll learn how Microsoft Project Operations fits into the Modern Workplace and […]
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