How to be Influential with Bobby Small MVP Microsoft MVP & Community Strategy Director at Dynamics User Group This course is designed to help you become your most Influential Self. Upon completing this course you will be able to utilize storytelling techniques to effectively communicate complex business concepts in an engaging and illustrative way with […]
Introduction to CE / CRM with Kevin Bronke In this session, we will introduce you to the the core concept of Customer Relationship Management (CRM) and its significance for modern business. We will explore the key benefits of CRM, including improved customer relationships, increased sales, and enhanced operational efficiency. And we will understand which jobs […]
Real Life Use Cases with Seth T. Bacon, MVP Director of Innovation, Product and Strategy at RSM US LLP In this session, we will review use cases for Customer Relationship Management Platforms in the Modern Workplace. By the end of this session, you will understand and have experienced why and how CRM works in a […]
Business Rules, BPFs, Workflows, Dataverse Low Code Plugins with Nia Murphy, MCSA Business Analyst at Globus, Family of Brands In this session, you will learn what differentiates the Microsoft Business Applications from code-based solutions - the use of Business Rules, Business Process Flows, Workflows and Dataverse Low Code Plugins. When the course is complete, you […]
Introduction to UX / UI with Lenore Flower CEO of Data Plumber In this session, you will be introduced to the concepts of User Experience and User Interface, what they are and how they differ. By the end of the course, you will be able to describe what UX / UI design is and why […]
Introduction to AI with Prachi Mishra AI Business Solutions Engineer at Microsoft In this session, we will introduce you to the concept of Artificial Intelligence and provide a basic understanding of what it is and how it is used in our everyday life. By the end of this course, you will understand how and where […]
