Intro to Customer Insight - Journeys with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, we will introduce you to the Customer Insight - Journeys Module (what […]
Introduction to OmniChannel In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center […]
Introduction to Project Operations with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, you'll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage […]
Introduction to Field Service App In this session, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will […]
CE/Power Platform Project Preparation Projects will be due April 29 - May 1, 2026.
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
Advanced Microsoft Excel
Getting Started With Power BI (1.5) - Learn how to view and manipulate data in Power BI Service, the online version of the popular Microsoft data visualization tool. Gini von Courter […]
Overview of Power BI The purpose of this training day is to give participants a good grounding in all the components of the Power BI ecosystem. Provide a list of […]
The Power of Query Editor: Beyond the Standard The purpose of this training day is to give students an understanding of the Power Query Editor, beyond the standard transformations (removing […]
