2026 Cohort: Sales + Co-Pilot, with Mike Hauck
Sales + CoPilot with Mike Hauck, Chief People and Experience Officer (CPXO) at CongruentX
Sales + CoPilot with Mike Hauck, Chief People and Experience Officer (CPXO) at CongruentX
Introduction to Customer Service In this session, we will explain the Customer Service apps, what for and how they are used in the Modern Workplace. By the end of this course, you will be able to navigate the entire module and understand all of the Customer Service Apps. You will be introduced to the Common […]
Intro to Customer Insight - Journeys with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, we will introduce you to the Customer Insight - Journeys Module (what […]
Introduction to Project Operations with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, you'll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage […]
Introduction to Field Service App In this session, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will […]
CE/Power Platform Project Preparation Projects will be due April 29 - May 1, 2026. This session will be recorded for those who cannot attend. In this session, we will explain […]
Introduction to Success by Design In this session, we will introduce you to Microsoft's premier FastTrack methodology agnostic delivery tool to ensure successful solution implementation end users and Microsoft Partners. […]
Introduction to Success by Design In this session, we will introduce you to Microsoft's premier FastTrack methodology agnostic delivery tool to ensure successful solution implementation end users and Microsoft Partners. […]
Introduction to OmniChannel with Pat Petersen from RSM LLP In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is […]
Overview of Power BI The purpose of this training day is to give participants a good grounding in all the components of the Power BI ecosystem. Provide a list of […]
The Power of Query Editor: Beyond the Standard The purpose of this training day is to give students an understanding of the Power Query Editor, beyond the standard transformations (removing […]
Getting Started With Power BI (1.5) - Learn how to view and manipulate data in Power BI Service, the online version of the popular Microsoft data visualization tool. Gini von Courter explores the features used most by Power BI “consumers”—the end users of Power BI content such as dashboards and reports. Learn how to sign up […]