Power Automate with Mary Myers Microsoft MVP, Power Platform Expert, and Chief Maximizer at Worldmax. In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At the end of this course, you will be able to understand Power Automate's role […]
Power Automate with Mary Myers Microsoft MVP, Power Platform Expert, and Chief Maximizer at Worldmax. In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At the end of this course, you will be able to understand Power Automate's role […]
Sales, Marketing and Customer Service Co-Pilot with Aastha Patel Senior Solutions Engineer at Microsoft. This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, and […]
Co-Pilot Studio, Power Virtual Agents with Sameer Pathak Associate Technical Architect at Capgemini (2-Day Session) In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning […]
Co-Pilot Studio, Power Virtual Agents with Sameer Pathak Associate Technical Architect at Capgemini (2-Day Session) In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning […]
Introduction to Customer Service In this session, we will explain the Customer Service apps, what for and how they are used in the Modern Workplace. By the end of this […]
Intro to Customer Insight - Journeys with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, we will introduce you to the Customer Insight - Journeys Module (what […]
Introduction to OmniChannel In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center […]
Introduction to Project Operations with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, you'll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage […]
Introduction to Field Service App In this session, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will […]
CE/Power Platform Project Preparation Projects will be due April 29 - May 1, 2026.
Introduction to Success by Design In this session, we will introduce you to Microsoft's premier FastTrack methodology agnostic delivery tool to ensure successful solution implementation end users and Microsoft Partners. […]
