Power Automate with Mary Myers and Barb Borrowman Mary is a Microsoft MVP, Power Platform Expert, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. In […]
Power Automate with Mary Myers and Barb Borrowman Mary is a Microsoft MVP, Power Platform Expert, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. In […]
Sales, Marketing and Customer Service Co-Pilot This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, and customer service functions. Participants will learn how to […]
Co-Pilot Studio, Power Virtual Agents with Sameer Pathak Associate Technical Architect at Capgemini (2-Day Session) In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning how they enhance user interactions and automate business processes. You'll gain hands-on experience configuring and deploying chatbots, integrating them into business applications to improve engagement. […]
Co-Pilot Studio, Power Virtual Agents with Sameer Pathak Associate Technical Architect at Capgemini (2-Day Session) In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning how they enhance user interactions and automate business processes. You'll gain hands-on experience configuring and deploying chatbots, integrating them into business applications to improve engagement. […]
Sales + CoPilot with Mike Hauck, Chief People and Experience Officer (CPXO) at CongruentX
Introduction to Customer Service In this session, we will explain the Customer Service apps, what for and how they are used in the Modern Workplace. By the end of this course, you will be able to navigate the entire module and understand all of the Customer Service Apps. You will be introduced to the Common […]
Intro to Customer Insight - Journeys with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, we will introduce you to the Customer Insight - Journeys Module (what used to be known as the Marketing Module). At the completion of this course you will understand Marketing concepts and personas within the D365CE business […]
Introduction to Project Operations with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, you'll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage this business application to optimize project management and automate critical business processes. We will explore key features such as resource allocation, financial setup, and workflow […]
Introduction to Field Service App In this session, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will share real world use cases and discuss the difference between Field Service versus Connected Field Service. You will learn each of the Field Service components […]
CE/Power Platform Project Preparation Projects will be due April 29 - May 1, 2026.
Introduction to Success by Design In this session, we will introduce you to Microsoft's premier FastTrack methodology agnostic delivery tool to ensure successful solution implementation end users and Microsoft Partners. Participants will explore the Success by Design framework and its pivotal role in guiding Dynamics 365 implementations. You will receive an in-depth review of key […]
