Introduction to OmniChannel with Pat Petersen Strategic Technology Leader at RSM In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact […]
Introduction to Field Service App with Andrea Lange Technology Consulting Manager at RSM US LLP In this session, we will introduce the Field Service App and explain how and why […]
Assign D365CE Capstone Projects Projects are DUE: Dec 1-5, 2025
Introduction to Dataverse Security with Tad Thompson Cloud Solution Architect at Microsoft This course provides a comprehensive overview of security architecture and best practices within Microsoft Dataverse, the data backbone […]
Self-Study: D365CE Item by Item Training - Sales App The Sales curriculum is crafted specifically for individuals who are new to Dynamics 365 Sales. It offers a clear, step-by-step introduction to […]
MANDATORY: TechFluent | IBI PRE-TRAINING In this 30-minute Session Elif Item, Founder and CEO from IBI, will introduce the IBI Platform. Over the next 3 days you will use […]
Self-Study: D365CE Item by Item Training - Customer Service App Perfect for those new to customer support systems, the Customer Service curriculum introduces learners to the basics of managing customer issues […]
Self-Study: D365CE Item by Item Training - Field Service App The Field Service curriculum is built for individuals with no prior experience in Dynamics 365 or field operations systems. It walks […]
Sales, Marketing and Customer Service Co-Pilot with Simon Wang AI Business Solution Engineer at Microsoft This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, […]
Co-Pilot Studio, Power Virtual Agents (2-Day Session) with Simon Wang AI Business Solutions Engineer at Microsoft In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, […]
Community Summit North America is the largest independent innovation, learning, and training event of the Microsoft Business Applications ecosystem. You’ll get real-world tips & tricks and advanced strategies around […]
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person […]
