2026 Cohort: Intro to OmniChannel, with Pat Petersen
Introduction to OmniChannel with Pat Petersen from RSM LLP In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is […]
Introduction to OmniChannel with Pat Petersen from RSM LLP In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is […]
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person […]
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person […]
Sales, Marketing and Customer Service Co-Pilot with Mary Myers Chief Maximizer at WorldMax This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, and customer service […]
Self-Study: D365CE Item by Item Training - Customer Service App Perfect for those new to customer support systems, the Customer Service curriculum introduces learners to the basics of managing customer issues […]
Self-Study: D365CE Item by Item Training - Field Service App The Field Service curriculum is built for individuals with no prior experience in Dynamics 365 or field operations systems. It walks […]