Introduction to OmniChannel In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center Module allowing multiple channels of communication in a single environment. The purpose of this session is to demonstrate what Microsoft is working to accomplish with […]
Introduction to Project Operations In this session, you'll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage this business application to optimize project management and automate critical business processes. We will explore key features such as resource allocation, financial setup, and workflow automation to enhance operational efficiency. You will see demos […]
Introduction to Field Service App In this session, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will share real world use cases and discuss the difference between Field Service versus Connected Field Service. You will learn each of the Field Service components […]
CE/Power Platform Project Preparation Projects will be due April 29 - May 1, 2026.
CE/Power Platform Project Preparation Projects will be due April 29 - May 1, 2026.
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
CE / Power Platform Project Presentations All students will present their projects for feedback from Industry Professionals. Panel of Judges will review via Teams Meeting; Presentations will be given in-person and streamed on camera via Teams.
Advanced Microsoft Excel
Introduction to Power BI In this session, learners will explore the Power BI ecosystem, gaining insight into its core components, including Power Query Editor, Power BI Desktop, and Power BI […]
Getting Started With Power BI
Overview of Power BI The purpose of this training day is to give participants a good grounding in all the components of the Power BI ecosystem. Provide a list of […]
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