Power Automate with Mary Myers and Barb Borrowman Mary is a Microsoft MVP, Power Platform Expert, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At […]
Power Automate with Mary Myers and Barb Borrowman Mary is a Microsoft MVP, Power Platform Expert, and Chief Maximizer at Worldmax. Barb is a Cloud Solution Architect at Microsoft. In […]
Sales, Marketing and Customer Service Co-Pilot This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, and customer service functions. Participants will learn how to […]
Co-Pilot Studio, Power Virtual Agents with Sameer Pathak Associate Technical Architect at Capgemini (2-Day Session) In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning […]
Co-Pilot Studio, Power Virtual Agents with Sameer Pathak Associate Technical Architect at Capgemini (2-Day Session) In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning […]
Sales + CoPilot
Introduction to Customer Service In this session, we will explain the Customer Service apps, what for and how they are used in the Modern Workplace. By the end of this […]
Intro to Customer Insight - Journeys with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, we will introduce you to the Customer Insight - Journeys Module (what […]
Introduction to OmniChannel In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center […]
Introduction to Project Operations with Sissy Bottcher Dynamics Customer Engagement Expert at Avanade. In this session, you'll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage […]
Introduction to Field Service App In this session, we will introduce the Field Service App and explain how and why this module is used by the Modern Workplace. We will […]
CE/Power Platform Project Preparation Projects will be due April 29 - May 1, 2026.
