Self-Study: D365CE Item by Item Training - Customer Service App Perfect for those new to customer support systems, the Customer Service curriculum introduces learners to the basics of managing customer issues with Dynamics 365. With 45 micro-courses tailored to beginners, it builds core skills needed to navigate service workflows, resolve cases, and support customers effectively. Learn […]
Self-Study: D365CE Item by Item Training - Field Service App The Field Service curriculum is built for individuals with no prior experience in Dynamics 365 or field operations systems. It walks learners through the foundational concepts of delivering service in the field, managing technicians, and using technology to improve efficiency. Understand what work orders are and […]
Leveraging FutureFit AI to Create Your Career Journey with Hillary Shayne Customer Success Manager, FutureFit AI Join Hillary Shayne from FutureFit AI to learn how to leverage their Platform for […]
Testing Accommodations, Exam Preparationwith Carol Smock Executive Director at TechFluent Academy In this session, our Executive Director will help you understand the Testing Accommodations available as you prepare to take […]
with Andrew Riordan Founding Consultant, Power 365 Recruitment Resume, Cover Letter & LinkedIN Profile Workshop • Understand keys to successful resumes and how to stand out as an applicant […]
Self-Study: Master Microsoft Word (8 hours total) Proficiency in Microsoft Word is one of the most in-demand software skills today. This learning path helps you become a power user in Word. Discover how to create forms, format documents, use built-in templates, and more. Use Word's powerful features and functions with ease. Create and edit forms. […]
Self-Study: Master Microsoft Word (8 hours total) Proficiency in Microsoft Word is one of the most in-demand software skills today. This learning path helps you become a power user in Word. Discover how to create forms, format documents, use built-in templates, and more. Use Word's powerful features and functions with ease. Create and edit forms. […]
Master Microsoft Excel (13 hours total) Employers around the world cite Microsoft Excel as one of the most sought-after skills for any new hire. This learning path helps you become an Excel power user—covering everything from functions and formatting to PivotTables and dashboards. Master the powerful features and functions in Excel. Learn how to use […]
Master Microsoft Excel (13 hours total) Employers around the world cite Microsoft Excel as one of the most sought-after skills for any new hire. This learning path helps you become an Excel power user—covering everything from functions and formatting to PivotTables and dashboards. Master the powerful features and functions in Excel. Learn how to use […]
Self-Study: Mastering Microsoft Powerpoint (9.5 hours total) Proficiency in Microsoft PowerPoint is an essential skill for many careers. Discover how to create more polished and professional presentations by mastering PowerPoint. Learn to use the features and built-in tools in PowerPoint. Design better slides, using animations and rich media. Enhance presentations with visualizations and storytelling. Recommend […]
Self-Study: Mastering Microsoft Powerpoint (9.5 hours total) Proficiency in Microsoft PowerPoint is an essential skill for many careers. Discover how to create more polished and professional presentations by mastering PowerPoint. Learn to use the features and built-in tools in PowerPoint. Design better slides, using animations and rich media. Enhance presentations with visualizations and storytelling. Recommend […]
Sales, Marketing and Customer Service Co-Pilot with Simon Wang AI Business Solution Engineer at Microsoft This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, […]
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