Sales Module Review with Prachi Mishra AI Business Solutions Engineer at Microsoft In this session, we will review the D365CE Sales Module. When this module is complete, you will […]
Intro to Customer Insight - Journeys with Zaini Sharif-Mohamed Microsoft Dynamics Consultant at Lana Partners In this session, we will introduce you to the Customer Insight - Journeys Module (what […]
Introduction to Customer Service with Daniel Meindertsma Microsoft CE Senior Solution Architect at Centric Consulting In this session, we will explain the Customer Service apps, what for and how they […]
Sales, Marketing and Customer Service Co-Pilot This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, and customer service functions. Participants will learn how to […]
Co-Pilot Studio, Power Virtual Agents (2-Day Session) with Zaini Sharif-Mohamed Microsoft Dynamics Consultant at Lana Partners In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, […]
Co-Pilot Studio, Power Virtual Agents (2-Day Session) with Zaini Sharif-Mohamed Microsoft Dynamics Consultant at Lana Partners In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, […]
Power Pages with David Bacon Senior Power Platform Developer at Procentrix In this session, you will learn to build the Microsoft equivalent of a web-based Portal / website using the […]
Introduction to OmniChannel with Zaini Sharif-Mohamed Microsoft Dynamics Consultant at Lana Partners In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. […]
Introduction to Project Operations In this session, you'll learn how Microsoft Project Operations fits into the Modern Workplace and how leverage this business application to optimize project management and automate […]
Introduction to Field Service App with Andrea Lange Technology Consulting Manager at RSM US LLP In this session, we will introduce the Field Service App and explain how and why […]
Assign D365CE Capstone Projects Projects are DUE: Dec 1-5, 2025