CE-Power Platform Certification Track

Introduction to Power Apps (2-Day Session)  

Introduction to Power Apps (2-Day Session)  

In this session, you will learn to build the Microsoft equivalent of a web-based Portal / website using the Power Pages technology. Upon completion of this course you will understand […]

In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At the end of this […]

In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At the end of this […]

In this session, you will learn how the Power Automate functionality within Microsoft 365 replaces the need for most code-based functionality in today's business platforms. At the end of this […]

This hands-on course equips professionals with the skills to harness Microsoft Copilot across sales, marketing, and customer service functions. Participants will learn how to streamline workflows, personalize customer engagement, and […]

Co-Pilot Studio, Power Virtual Agents (2-Day Session) In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning how they enhance user interactions and automate business […]

Co-Pilot Studio, Power Virtual Agents (2-Day Session) In this session, you'll explore the fundamentals of Microsoft Copilot and Power Virtual Agents, learning how they enhance user interactions and automate business […]

Introduction to Customer Service In this session, we will explain the Customer Service apps, what for and how they are used in the Modern Workplace. By the end of this course, you will be able to navigate the entire module and understand all of the Customer Service Apps. You will be introduced to the Common […]

Intro to Customer Insight - Journeys In this session, we will introduce you to the Customer Insight - Journeys Module (what used to be known as the Marketing Module). At the completion of this course you will understand Marketing concepts and personas within the D365CE business application. You will understand the D365 Customer Insights - […]

Introduction to OmniChannel In this session, we will introduce you to OmniChannel within D365CE which is another name for Contact Center. Contact Center is an extension of the Customer Center Module allowing multiple channels of communication in a single environment. The purpose of this session is to demonstrate what Microsoft is working to accomplish with […]