Introduction to Customer Service with Daniel Meindertsma Microsoft CE Senior Solution Architect at Centric Consulting In this session, we will explain the Customer Service apps, what for and how they are used in the Modern Workplace. By the end of this course, you will be able to navigate the entire module and understand all of […]
Intro to Customer Insight - Journeys with Zaini Sharif-Mohamed Microsoft Dynamics Consultant at Lana Partners In this session, we will introduce you to the Customer Insight - Journeys Module (what used to be known as the Marketing Module). At the completion of this course you will understand Marketing concepts and personas within the D365CE business […]
Sales Module Review with Prachi Mishra AI Business Solutions Engineer at Microsoft In this session, we will review the D365CE Sales Module. When this module is complete, you will be able to navigate through the D365 Sales App. You will be able to identify key offerings in the D365 Sales Product. And you will […]
